Legendary hotelier Bob Burns dies
Founder of the Regent brand, Burns was also known for anticipating guests’ needs, respecting staff and advancing global tourism.
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Can ‘fun’ shake up franchising in Asia Pacific?
Ovolo bets its ‘fun’ ethos and unique design can rewrite the rules of franchising in Asia Pacific, but is the region ready for non-conformity?
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Future hospitality industry talent will be developed at hotel’s own training academy
A five-star hotel and resort is launching its own academy for school and college leavers to nurture the next generation of hospitality professionals.
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With AI, Could We Lose the Art in Culinary Arts?
AI has many uses and applications, from optimising operations to streamlining service. But when it comes to creativity, where do chefs stand?
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Turkish Hotel Association Announces Death of Industry Pioneer Sinan Babila
The Turkish Hotel Association (TÜROB) announced the death of Sinan Babila, a veteran figure in the country’s tourism industry and a former chair and founding president of the association.
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Where hybrid belongs and where it doesn’t
Hospitality education in India has not kept pace with the world it claims to serve. Most institutions still follow a playbook written when the country needed supervisors, not entrepreneurs. The curriculum, the structure, and the metrics we continue…
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Leah Lee: Building hospitality that flows like water
When South Korean hotelier Leah Lee, CEO of Trinity D&C, first applied for a job at the Michelberger boutique hotel in Berlin, she was asked for a quote which defined her…
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Leading ladies: The women heading the biggest family-led hotels in Asia
From Shangri-La to Rosewood, scions of prominent families are making their mark in the hospitality world
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The new wave: How Gen Z and millennials are reshaping hospitality
Forget everything you thought you knew about career progression. For the generations now dominating the hospitality workforce, a job is no longer just a job. It’s a stepping stone in a complex web of learning, meaning, and personal reinvention. As…
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What Bangkok street vendors can teach the hospitality industry
Bangkok street vendors exemplify true hospitality through instinctive service, efficiency, and warmth—offering invaluable lessons to the hospitality industry on guest recognition, inclusivity, and human connection beyond luxury standards…
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Meet Martin Brudnizki, the Most Sought-After Man in Luxury Hospitality
Martin Brudnizki is the gilt-edged interior architect making playgrounds for the super rich. As he unveils his latest project in Hong Kong, Prestige meets the most in-demand name in luxury hospitality…
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Deanonymize Your Guests to Improve Guest Hospitality Experiences
As I make the rounds conducting hospitality industry training, I sense that more and more hoteliers are truly understanding the difference between “guest service excellence” and “hospitality.”
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What is the Gen Z stare — and why should hospitality owners care?
Forget quiet quitting; Gen Z, the proprietors of every TikTok workplace trend, are now calling themselves out with a new term you’re about to hear everywhere: the Gen Z stare.
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Hotel veteran tapped as chief executive of new cruise line Four Seasons Yachts
The companies behind Four Seasons Yachts have hired a hotel industry veteran to lead the luxury cruise line as it prepares to launch next year…
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The Problem With "Just Ask a Manager" — And Why AI Needs to Meet Workers Where They Are
In hospitality, knowledge is power—but only if it’s accessible. Too often, the people who need critical answers the most—the ones on the floor, in the kitchen, or starting a shift—are the least likely to find them quickly…
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The Tomb A Machine Can’t Find: When the Golden Key Unlocks What Tech Alone Can’t
“Thank you. I found my friend.” That was the message Sharezal Abdul Wahid received a week after a guest checked out of The Majestic Hotel Kuala Lumpur — accompanied by a photo of the elderly man standing by the grave of a long-lost wartime friend…
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Six Senses CEO steps down, teases new venture
Neil Jacobs departed the IHG Hotels & Resorts-owned luxury wellness resort brand after 13 years — and said he’ll announce a new project soon.
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CEO Turnover Hits Record High – That Means More Corporate Events
A wave of CEO turnover is creating new demand for in-person gatherings. From leadership summits to town halls, companies are convening under new leadership.
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