Debate rages over freelance worker status in France's hospitality sector
The growth of internet-based platforms arranging jobs for auto-entrepreneurs in hotels, restaurants and the medical sector has thrown up questions over their employment status.
read more
In the hotel industry, there are no mixed signals on mixed-use development
Live, work, play has become a credo for a growing real estate portfolio where residents can combine their homes, employment and diversions in one compact setting. Mixed-use developments that include hotels are not a new idea, but they do fit…
read more
Les Roches and ILUNION Hotels unveil the first Hotel Innovation Barometer, offering a comprehensive look at how over 40 international hotel companies of various sizes are leveraging innovation to boost competitiveness…
read more
Desperately Seeking Value Creation 3.0
The business world is an eternal cycle of reinvention, where actors adapt to market conditions by establishing a new ecosystem that appears most relevant. Hospitality investors are no exception. Along the way, they’re integrating today’s new data…
read more
How to transform the image of the hospitality industry
The hospitality industry has faced two big workforce challenges since the start of the pandemic. The first has been one around costs with inflation driving wages up, putting a strain on the bottom line. The second has been less talked about and is…
read more
ChatGPT's Real-Time Web Search is a Game Changer for Hotel Marketing
The launch of real-time web search capabilities in ChatGPT marks an exciting new chapter in the way we search for information online. While Google has been the default for finding quick answers, ChatGPT’s web browsing introduces unique advantages…
read more
Fourth-generation Hong Kong native Kristina Snaith-Lense talks about her career journey, striking a work-life balance, and embracing her multicultural upbringing
read more
Hotel Assistant: World’s first end-to-end AI voice hotel agents take 10,000 calls a day
The first end-to-end global team of AI generated booking assistants are taking interactive calls for over one million properties worldwide
read more
How Marriott Adds Boutiques With its Design Hotels’ Brand
Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy…
read more
Core investors returning to Italian hotel market
Over the last couple of years value-add investors have dominated the Italian hotel market with buyers flocking to buy tired, run-down or unbranded hotels before invariably renovating and repositioning them upmarket…
read more
Turkey’s hotel scene ripe for international investment
The Tourism Investment Forum (TIF), organized by the Turkish Tourism Investors Association (TTYD), has become a key B2B platform for tourism investments in Türkiye. TIF 2024, themed "Destination Future Türkiye," will be held on November 26-27 at…
read more
Solving staff shortages in a disruptive future
If you visit a hotel owned by Germany’s Aroundtown in the not-too-distant future, you might find the check-in experience managed by a hologram. Real estate investor Aroundtown, which holds around 80 hotels in its diverse, pan-European portfolio –…
read more
WH studio's nanxi hotel inspired by clustered treehouses and leaf anatomy
A newly completed hotel by WH Studio, known as the Nanxi Happy Pastoral Wild Hotel Treehouse, presents an evolution in treehouse-inspired design. Following the success of WH Studio’s 2019 Xianghu Senbo Resort Treehouse in Hangzhou (see designboom’s…
read more
Five-Star Hotels Aren’t Always Better than Four-Star Hotels. Here’s Why.
With luxury room rates on the rise, four-star hotels are finally having their moment.
read more
Growing synergies between hotels and casinos
Major hotel brands are establishing loyalty and distribution partnerships with casino operators. Jon Lucas, chief operating officer, Hard Rock International, explained: “Database in our world is king. It's so critical to our success and these…
read more
Hotel Success Today – The GM Factor
Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science…
read more
So, you think your hotel is ‘family friendly’?
James Gavigan, Co-founder and Creative Director at House of Kin, explores why hospitality spaces should consider what they classify as ‘family friendly’ and how designers can implement subtle changes to ensure the design is accessible to all ages…
read more
11 Hotel Trends to Watch in 2025
2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the reality was less glamorous: growth rates stabilized, and staffing gaps stretched resources thin. The industry is at a tipping point. Although…
read more