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Loyalty Programs: Who’s Really Winning?

I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
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What next for the hotel lending market?

During the pandemic and its aftermath, there were very few lenders willing to finance hotels. Today things couldn’t be more different. An abundance of different types of finance includes traditional bank loans, debt funds, institutional investors…
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What hotel investors think about capex in 2025

Typically, major hotel owners had set aside four per cent of gross annual revenue for capital improvements (capex) and four to five per cent in reserves for repair, maintenance, and replacement of furniture, fixtures, and Equipment (FF&E), depending…
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