Travel agent’s chatty AI call-handlers take off
Recordings of eight million conversations helped create robot staff who don’t need sleep — including Donnie, who recommends a ‘beautiful’ stay in Washington DC
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A Game of Hospitality Commercialisation in Boutique Hotels
Boutique hotels, once cherished for their authenticity and intimacy, are now being redefined by major hospitality chains.
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Richard Allan London – bringing its iconic 1960’s scarf designs to contemporary hotel interiors
As the world of hospitality continues to evolve, one thing remains constant: the need for spaces that tell a story, and the scarf designs by Richard Allan London, do just that…
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25 Years of sky-high thrills: 10 memorable moments from Dubai's Burj Al Arab Helipad
Dubai's most famous hotel is celebrating its 25th anniversary on Sunday.
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Why hotels need to move from cookie cutter concepts to custom products
Even for the budget hotel sector, the cookie cutter approach of the past is no longer relevant delegates at the Resort & Residential Hospitality Forum in Athens were told.
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Game On: The Rise of Competitive Socialising in Hospitality
In the bustling world of hospitality, trends come and go. But one recent development stands out for its unique blend of entertainment, interaction, and social engagement: competitive socialising.
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A NEW fleet of butler robots will serve Brits with booze and food at an iconic Benidorm hotel - and they'll even interact with guests.
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How the Global Business Class Has Transformed the Home
The rise of the global economy has led to the rise of the business class, whose ceaseless travels have empowered the hospitality industry’s growing influence. During the last several decades, hotel chains have been expanding and battling for a share…
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Fuji Speedway Hotel Guests Can Turn Laps On A Storied Japanese Track
The American writer Ernest Hemingway reportedly once said, "Auto-racing, mountain-climbing and bull-fighting are the only sports. The rest are games." At Fuji Speedway Hotel in Japan's Shizuoka Prefecture, guests can sample two of the great writer's…
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'For a life without boundaries,' promise the makers of the superyacht 'Ulyssia', a planned 1,050ft (320m) vessel bigger than The Titanic that its owners say with 'transform our concept of discovery and home'…
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AI-powered in-room tablets with WiFi detection built into the platform can identify in real time just how healthy the WiFi connection is in each room.
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Punch Bowl Social plans growth with two acquired concepts
The eatertainment chain plans to grow a karaoke brand and an immersive art experience. Needless to say, both have cocktail bars.
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Renovations Transform The Spencer Hotel & Spa Into a Literary Haven
The Spencer Hotel & Spa, right in the heart of the Chautauqua Institution, embodies both tradition and sophistication. With roots dating back to 1887, Helen Edgington has been curating this historic gem since 1997. Now through this transformational…
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Do You Remember Content? The Hotel Room Takeover Art Installation Event Returns
For a span of a few years, between 2009-2015, there was an odd little installation event that popped up annually at the Ace Hotel in Portland's downtown. The single-day exhibition, called Content, played with fashion, design, and art in a…
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ATM 2024 will showcase the latest trends in luxury travel
The Middle East’s luxury travel market is evolving rapidly, extending beyond opulent experiences to incorporate heritage, innovation and sustainability…
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Marquee AV elevates dining experience at iconic London restaurant with enhanced Ecler audio system - Global restaurant Vapiano Restaurants chain collaborates with Marquee AV and Audiologic to create new ambience at Paddington branch…
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