Soho House founder: ‘Workaholism is as bad as any other addiction’
César Ritz, Conrad Hilton, Bill Marriott, Ian Schrager… the most famous hoteliers in the world were, for years, not British. Then, in the 1990s, we got Nick Jones…
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How Banjo and Ro Beale created Ulva House, their magical Hebridean island hotel
It may cover just under eight square miles and be accessible only by ferry, but the remote Hebridean island of Ulva is set to become a must-visit destination, thanks to an Australian coupoe and the unique boutique hotel they’re crafting from a…
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Bumbling Cybercab Gets Trapped in Hotel Parking Lot, Drops off Passenger Right Where He Started
In Austin, a man’s attempt to be chauffeured out of his hotel in style was foiled when his confused ride couldn’t even pull out of the building.
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Kleptos at Claridge’s: What’s OK to Steal from the World’s Best Hotels?
Some guests walk away with more than just memories—a lot more. But what’s permissible to pinch and what’s a five-star felony? We investigate.
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UMG enters UK hotel business as music-based hospitality experience launches with Outernet in London
The announcement of UMusic Hotel Denmark Street in London arrives just over three years after the major’s first hotel in Madrid. UMG has identified growing demand internationally for experiences combining music, tourism and lifestyle…
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Shanghai’s budget socialites: Splitting a $420 hotel room for a $28 taste of luxury
At The Ritz-Carlton Shanghai, a river-view room that typically costs around RMB 3,000 (about USD 420) a night was shared by 15 women on the evening of August 15.
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Harrison creative director of branding Claire Barnard explores why storytelling, flattering lighting, and intuitive wayfinding in the loo are critical to creating a cohesive guest experience.
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Slash, Springsteen to Tell Story of Sunset Marquis — a Playground for Rock Stars
If These Walls Could Rock features interviews with Ringo Starr, Cyndi Lauper, Morrissey, Sheryl Crow, Dave Grohl and more about debaucherous hotel
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The Hotel Manager’s Guide to Murder Review: Icelandic Thriller
Hotels aren’t always places to relax. Guests arrive with their own baggage, both physical and emotional, and behind closed doors, many secrets play out…
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Channel 4 Unveils New Hospitality Series Fred's Ultimate Hotels
Channel 4 has commissioned Fred's Ultimate Hotels, a new factual entertainment series that follows renowned hospitality expert Fred Sirieix as he travels the world exploring some of the planet's most luxurious hotels—and stepping behind the scenes…
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Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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World’s first robo-staffed hotel on the way
Robots’ production in technology powerhouse Shenzhen is highly efficient and is of top quality. And, robots will soon be walking into hotels – as servants.
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Mahjong clinics and retreats are growing at hotels
At luxury hotels across the country, a new kind of evening activity is appearing alongside winetastings and wellness classes…
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Rooms with a pulse: Bus Palladium, Paris’s historic night club-turned-boutique stay
The Studio KO-designed hotel’s past life as a concert hall in Paris nightlife district Pigalle has played a central role in its transformation into a music-lover’s hotel.
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There is one subtle detail that unites the world’s finest hotels: the ability to turn the impossible into an experience. It is not merely a matter of comfort, elegance, or impeccable service…
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Love the scent of your luxury hotel? Buy a bottle and take it home
Luxury travel has a new currency: feeling. Destination still matters but so does the sensation that lingers long after departure. Emotion, not acquisition, now defines the modern travel experience, and hotels are extending that connection beyond…
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How the Met Gala’s Go-To Hotels Prepare for the Big Event
Over 200 cups of coffee are brewed at the Mark Hotel on the day of the Met Gala. It’s the hottest commodity at the hotel when the flurry of first-Monday-in-May activity descends on New York. For the Upper East Side mainstay, that means about 48 cups…
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Biohacking To Business Travel: Hospitality As Longevity Laboratory
Longevity has become a $4.6 trillion conversation. But so far, much of it has been happening in the wrong rooms. Cryogenic chambers. Extreme fasting retreats. $2,000-a-night wellness clinics. Supplements with Latin names and price tags to match. The…
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