The most-satisfied hotel loyalty programs are Marriott Bonvoy globally and Toyoko INN in Japan
J.D. Power Japan conducted a survey on hotel loyalty program satisfaction for global brands and domestic brands in Japan, calculating scores from four factors of ‘member benefits,’ ‘loyalty points,’ ‘app or website’ and ‘information from a hotel.’…
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Hyatt, Hilton, Marriott, and IHG Are Redefining the Shape of Global Hospitality Industry
The global hospitality industry is witnessing a transformative era, with major hotel brands such as Hyatt, Hilton, Marriott, and IHG Hotels & Resorts at the forefront of innovation. These leading brands are redefining the travel experience by…
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Jeremy McCarthy: 2024 marked watershed moment for wellness in hospitality
For three decades, the wellness trend in hospitality has been gradually gaining momentum. Yet, according to Jeremy McCarthy – group director of leisure, spa and wellness at Mandarin Oriental – the industry shattered an “atmospheric ceiling” in 2024…
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Mews Founder Richard Valtr on the Future of Hotel Management and the Role of AI
In a recent interview with Hotel Management Magazine, Richard Valtr, founder of Mews, shared insights into the company's growth and the future of the hotel industry…
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Billionaire property developer Sam Arnaout buys two hotels in Sydney
Sam Arnaout bought the Cabramatta Hotel in west Sydney and the El Cortez Hotel in Canley Heights in a deal worth close to $200 million.
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Hotel strike that shook SF’s tourist industry is one step closer to ending
Just days after striking Marriott hotel workers reached a tentative agreement with their employer, Hyatt workers have done the same.
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Travelers slam D.C. hotels as ‘price gougers’ ahead of Trump’s inauguration
Travelers are flocking to snap up the last of pricey hotel accommodations in the Washington D.C…
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Booking refuses to advertise former Selina hotels in Tel Aviv, Mitzpe Ramon
The hotels are run by new operators with no connection to the collapsed chain, but the tourism giant is demanding they settle old debts and is refusing to allow the hotels on its website under the new name Saban…
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Secondary Cities on the Rise: Why Meeting Planners are Flocking to Emerging Destinations
Following the pandemic, the meetings and events industry has seen a noticeable shift in destination preferences. Major cities—long the epicenters for conferences, meetings, and events—are facing increasing competition from secondary cities…
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Grivalia Hospitality Appoints Natalia Strafti as New CEO
Grivalia Hospitality, a leading investment company in the luxury hospitality sector, recently announced the appointment of Natalia Strafti as its new Chief Executive Officer.
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Striking SF hotel workers reach tentative deal with Marriott, others remain on picket line
A nearly three-month-long hotel workers strike in San Francisco is almost over for thousands of employees, but the fight will continue for others.
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The Rise of Ultra-Luxury Hotels: Trends and Insights from Adam Mogelonsky’s BITAC Keynote Address
In the world of hospitality, the ultra-luxury segment is undergoing a radical transformation. Adam Mogelonsky, Partner at Hotel Mogel Consulting Ltd., recently shared valuable insights at the recent BITAC Owners Fall event, shedding light on the…
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Hotel Equities to operate Postcard Cabins locations
Hotel Equities has been selected to operate Postcard Cabins, a newly-acquired brand under Marriott International. Hotel Equities will manage Postcard’s collection of cabins across the U.S., helping Marriott expand its footprint in the growing…
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How Hilton Supply Management (HSM) transforms spend analysis into actionable savings for hotels
In the hospitality industry, effective spend management is essential for protecting a property’s bottom line, and HSM's innovative procurement-led property review service helps hoteliers identify significant cost-saving opportunities without…
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W Hotels Unveils Hotel Tales to Showcase Unique Guest Experiences
W Hotels, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, unveils its new global series Hotel Tales. Presented in an editorial-documentary style, the series showcases the untold stories and unforgettable moments that can only happen at…
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The period between or 'betwixt' Christmas and New Year – now dubbed Twixmas – is fast becoming a time when 50- and 60-somethings, caught between caring for children, grandchildren and their own ageing parents, can escape for a relaxed mini-break…
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Minor Hotels’ remarkable global expansion
In October 2018, Minor Hotels made a transformative leap into the global hospitality landscape with the €2.3 billion ($2 billion at the time) acquisition of Madrid-based NH Hotel Group. This ambitious move added 385 upscale and luxury properties…
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Should you try a ‘mattress run’? What to know about the hotel-points hack
As the year races to a close, some avid travelers are approaching the finish line of a very niche marathon.
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