US hotel giant Hyatt allegedly attacked as stolen data appears online
A ransomware gang claims it broke into Hyatt’s global hotel empire, saying it stole internal logins and financial data that could be downloaded for free.
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Mateja Simic Crowned World’s Best Receptionist by Bucherer 2026
The AICR (Amicale Internationale des Chefs de Réception) is proud to announce the winners of the 30th edition of the prestigious World’s Best Receptionist by Bucherer 2026 competition, celebrating excellence in front office hospitality. The leading…
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Hotels Lying About Toiletry Brands: How Common Is It, And Does It Matter?
I have to say, I really find it disappointing that hotels play these kinds of games, especially over longer periods of time…
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Social Engineering at the Front Desk: A Growing Threat for Hotels
Every day, hotel front desk staff welcome new guests and collect their personal identifiable information (PII), such as names, addresses, emails, credit card numbers, and even passport data. This trove of data makes hotels attractive targets for…
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Hilton Hotels accused of cancelling ICE agents bookings in ‘malicious’ move
A Minneapolis Hilton hotel has been accused of refusing accommodation to federal immigration officers, with the Trump administration branding the move as "malicious".
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Where ski butlers unclip your boots: Is this Europe's poshest ski hotel?
Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
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What’s Happening To Fine Dining?
Noma closed and not because René Redzepi ran out of ideas, the landscape changed on him…
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City Index 2025 sees shift due to tourism gains in East Asia
Global Power City Index 2025 sees city rankings shift due to tourism gains in East Asia and inflationary pressures in the west, 48 major cities evaluated in Mori Memorial Foundation’s GPCI-2025 report…
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Kushner’s Firm Pulls Out of Trump-Branded Hotel Deal in Serbia
The announcement came just hours after prosecutors there charged four government officials with corruption in connection with the half-billion-dollar project.
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Aimbridge sues former CEO, co-founder
Lawsuit against David Johnson alleges a violation of contractual restrictive covenant obligations; asks court for expedited discovery.
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This is how much Kevin McCallister’s infamous 1992 Plaza Hotel stay would cost today
At these prices, it would be better to stay home alone for the holidays.
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AI and robotics, which cut costs between 20 and 30 percent and work 24/7, could put up to 92,000 Nevada hospitality jobs at risk by 2035, driven by profit motives
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Marriott files motion over Sonder 'attempted leverage'
Motion alleges Sonder tried to leverage guest safety to get wind-down financing; attempted stalking horse deal failed, as well.
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Istanbul tourist deaths prompt major investigation into food and hotel safety
Turkish authorities have launched a wide-ranging investigation into the deaths of a German tourist mother and her two children in Istanbul, after the family fell ill during their visit and later died from suspected poisoning…
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Fake captain allegedly flew hundreds of plane passengers using forged credentials
It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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Sonder Hotels Liquidation Exposes Limits of Tech-First Hotel Models
Sonder's bankruptcy and liquidation after its failed partnership reveal the risks of tech-driven, asset-heavy hospitality models
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Guests reportedly left stranded mid-stay following collapse of Marriott-linked hotel chain
The sudden announcement that the hotel operator was no longer working with Sonder caused some guests to spend thousands to find new rooms on short-notice
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How Gareth Roberts is Redefining Luxury at Peninsula Hotels
From Beverly Hills to Hong Kong, Gareth Roberts has built a career on intuition, observation, and timeless service—proof that true luxury lies in knowing what guests want before they ask.
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