Mateja Simic Crowned World’s Best Receptionist by Bucherer 2026

After an intense and inspiring competition (15th January 2026, Thursday), Mateja Simic from The St. Regis Doha, representing AICR Qatar, has been crowned this year’s World’s Best Receptionist. Demonstrating exceptional professionalism, warm hospitality, and a deep understanding of guest experience, Mateja stood out among the world’s most talented hoteliers.

The competition, held annually, showcases the highest standards of service, highlighting the skills, dedication, and expertise of young hospitality leaders. The winner receptionists are:

1. World’s Best Receptionist 2026: Mateja Simic (AICR Qatar - The St. Regis Doha)

2. 1st Runner-Up: Alicja Panek (AICR Poland - Sheraton Sopot Hotel)

3. 2nd Runner-Up: Andrea García Santamaría (AICR United Kingdom - Rosewood London)

The distinguished receptionists are:

- Future Leader Award: Elina Gleiser (AICR Switzerland - Widder Hotel)

- Amicalists Choice Award by SRate: Camille Philippe (AICR France - Disney Newport Bay Club)

- Spirit of Amicale Award: Jaswin Mann (AICR Singapore - Marina Bay Sands)

This event constitutes an exceptional platform for the exchange of experience. The careers of ambitious industry enthusiasts are supported through a partnership with AICR International of highly respected brands such as Bucherer, Forbes Travel Guide, EHL Hospitality Business School, and many others. The competition reflects the highest standards of service; its rigorous and transparent evaluation system ensures an objective selection of both the most evident and the remarkably hidden talents.

«This competition, and the path toward it, is an outstanding mentoring, development, and education program. Leading thirty editions of The David Campbell Trophy is the result of the strong commitment of nearly thirty members of the Competition Committee, which I had the honor to lead. Twenty outstanding receptionists. Twenty countries. Always worth it.»

Krzysztof Studziński, WBRC Chief Judge at AICR

The competition is a full-day, comprehensive, multi-stage arena for the most outstanding hospitality talents. Each participant is assessed across two distinct Front Office evaluation areas (scenario-based role plays) and two Back Office evaluations (activities essential to the operational performance of the property). The most distinguished arena for the enhancement of professional experience is the so-called “Family Room.” Participation in this space is not subject to evaluation; instead, it fosters the development of lasting relationships. Our finalists will be delighted to share more about this unique environment.

The World’s Best Receptionist by Bucherer competition continues to inspire young professionals to elevate service standards and celebrate the art of hospitality. Congratulations to all participants, finalists, and winners for their remarkable achievements!

Krzysztof Studziński
AICR (International Association for Front Office Managers and Assistant Hotel Managers)