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The Washington Hotel brand in Japan has announced that that its servers were compromised in a ransomware attack, exposing various business data.
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What if a hotel operated less like a hotel, and more like software? In a recent episode ofMattTalks, Niko Karstikko, co-founder and CEO of Bob W, shared how his company is rethinking hospitality from the ground up. Bob W operates nearly 6,000…
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Tom Pritzker, executive chairman of Hyatt Hotels, has resigned following the release of U.S…
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At some point in the 1980s and 90s, the free hot breakfast became a staple of the hospitality industry. At many a Holiday Inn or Hampton Inn, the lobby at 8 a.m…
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Planning to visit the United States anytime soon? Brace yourself, because the U.S. government may be about to introduce a major change to the way international travellers, including those from the UK and Europe, are allowed to enter the country…
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We’re all weathering the same storm, but too many organizations are doing it in boats with missing oars or worse, with crews rowing at double speed just to stay afloat. The “run lean” mantra has become a badge of honor in many industries, especially…
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New legislation, set to take effect in late February, will change the way hotels can advertise their nightly rates and help fight against predatory pricing.
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The rule requires hotels operating in, or marketing to, New York City to show the full price upfront, including mandatory fees and credit card authorisations.
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A ransomware gang claims it broke into Hyatt’s global hotel empire, saying it stole internal logins and financial data that could be downloaded for free.
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The AICR (Amicale Internationale des Chefs de Réception) is proud to announce the winners of the 30th edition of the prestigious World’s Best Receptionist by Bucherer 2026 competition, celebrating excellence in front office hospitality. The leading…
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I have to say, I really find it disappointing that hotels play these kinds of games, especially over longer periods of time…
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Every day, hotel front desk staff welcome new guests and collect their personal identifiable information (PII), such as names, addresses, emails, credit card numbers, and even passport data. This trove of data makes hotels attractive targets for…
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A Minneapolis Hilton hotel has been accused of refusing accommodation to federal immigration officers, with the Trump administration branding the move as "malicious".
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Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
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Noma closed and not because René Redzepi ran out of ideas, the landscape changed on him…
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Global Power City Index 2025 sees city rankings shift due to tourism gains in East Asia and inflationary pressures in the west, 48 major cities evaluated in Mori Memorial Foundation’s GPCI-2025 report…
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The announcement came just hours after prosecutors there charged four government officials with corruption in connection with the half-billion-dollar project.
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Lawsuit against David Johnson alleges a violation of contractual restrictive covenant obligations; asks court for expedited discovery.
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