Booking.com survey takes pulse of LGBTQ+ travelers
Digital travel platform Booking.com has released new research revealing that half of LGBTQ+ travelers have experienced some form of discrimination when traveling…
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Marriott records Q2 net income of $422M
Marriott International Inc., in the second quarter ended June 30, reported net income of $422 million, compared with a net loss of $234 million in the same period last year.
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More than a quarter of a million hospitality workers off work as a result of ‘pingdemic’
More than a quarter of a million hospitality workers have recently been, or are currently, self-isolating after being ‘pinged’ by the NHS Covid app.
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Re-Building Your Hotel F&B Value Proposition for Recruiting and Retaining Gen Z Talent
In the post-pandemic business environment, recruitment of hospitality employees is a challenging endeavor…
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2021 is Halfway Complete. How Far has the Hotel Industry Made it Back?
Gauging the global hotel industry’s recovery is a lot like poker: you play the hand you’re dealt as best you can and you never know what the next one will bring.
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Medical Tourism as the Next Evolution for Wellness
Let’s look beyond the forecasted travel recovery for the latter of 2021 for a moment – beyond the near-term ‘revenge travel’ surge. What emerging trends will define travel for the decade ahead?
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Hyatt Place Ekaterinburg, the second Hyatt branded property in Ekaterinburg is officially open, expanding the Hyatt Place brand’s footprint globally in markets that matter most to guests and World of Hyatt members…
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IHG debuts next-generation Holiday Inn design in Australasia
IHG Hotels and Resorts has opened the first Holiday Inn property in Australasia to feature the brand’s next-generation design including an open lobby concept combining the hotel’s reception area, business centre, restaurant, bar and lounge…
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HSMAI + TrustYou White Paper: Do You Know Your Guests?
Throughout the pandemic, hotel companies adapted to the new dynamics of customer feedback. During recovery, they’re applying the lessons they learned — and implementing solutions that are increasingly responsive, adaptive, and data-driven…
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Wyndham reports net income of $68 million in Q2
Wyndham Hotels & Resorts, for the three months ended June 30, reported net income of $68 million, compared to a net loss of $174 million in the same period last year…
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Hilton anticipating rush of group travel bookings
Following strong second-quarter results driven primarily by robust leisure demand and rate growth, Hilton CEO Chris Nassetta said he remains very positive about the second half of the year despite an increase in the Covid-19 case rate attributed to…
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Check It or Remove It: The Two Absolute Minimum Requirements for Room Attendants
Housekeeping standards for cleaning guestrooms often vary amongst brands and franchisors…
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Expedia research: Price no longer primary driver of travel decisions
New research from Expedia Group reveals shifting views on travel, including positive sentiment on vaccine passports, increased budgets and an enduring demand for safety and financial security…
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50 hotels every gentleman should visit before he dies
The best moment of any hotel experience comes just after check-in, and just after the trip in the ornate lift, and just after the handing over of pleasingly heavy-set keys, and just after the bell-hop has escorted your luggage (magicked, it seems…
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The Porsche dynasty is taking on Jeff Bezos and Elon Musk in space
Porsche SE, the family holding company that controls Volkswagen Group, is the latest big investor to bet on space's crucial role in developing future technologies.
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Hilton Sees Bigger Meetings and Events Role in All-Inclusive Resort Growth
All-inclusive resorts are always going to be dominated by leisure travel, but it’s a smart move by Hilton to position these properties for some level of corporate meetings and events…
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I work at a 5-star resort as an 'Instagram concierge' who helps guests get the best Instagram shots
I like to think I have the best job in the world, since every day I get to work in paradise at the W Punta de Mita, a luxury boutique resort in Punta de Mita, Mexico.
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'Absolutely decimated': Sydney hotels just 2 per cent full
Occupying some of the most prized real estate in the city, Sydney's luxury hotels sit mothballed…
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