Hyatt introduces 'no alcohol' cocktail programme
Hyatt Hotels has introduced a new no alcohol cocktail programme at many of its hotels around the US…
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Travel advisor sales are in hyperdrive for Disney's Galactic Starcruiser
The Force is strong with travel advisors when it comes to selling Disney's new Star Wars-themed hotel, Star Wars: Galactic Starcruiser.
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Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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Distressed Hotels: Financial Restructurings and Bankruptcy
COVID-19 has been devastating for the hospitality industry. Hotel occupancy rates are still well below normal. While some lenders are still granting relief to borrowers, lenders increasingly have been foreclosing on properties…
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Vaccination Mandates, Masking Policies, Digital Tipping and Hospitality: What You Need to Know
With NYC Mayor Bill de Blasio’s recent announcement of a city-wide vaccination mandate, hoteliers may be wondering what their future and that of their employees will look like.
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Marriott Bonvoy Logs Into The Metaverse With Debut Of Travel-Inspired NFTs
Global Travel Leader Becomes One of the First Hospitality Brands to Create its Own NFTs, Tapping Community of Digital Artists; to be Revealed at Art Basel Miami Beach 2021
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As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally…
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Eurostar begins SmartCheck contactless travel trial
Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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The rise of the hotel snack wars
Not long ago, the only snacks available in a hotel were inside a vending machine…
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Hotels Must Embrace Remote Work
After my last pandemic-focused article, my inbox was flooded with queries about remote work. I had urged hotels to embrace remote work and stop putting geographical restrictions on hiring the best talent…
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What to look for in a hotel revenue manager
Following the events of the past two years, it’s easy to see that hospitality is transitioning into a new era. Guest preferences are changing, and technology is giving operators more room to run hotels their way…
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A Guide to Leveraging TikTok Influencers for Hospitality Marketing
Before partnering with an influencer, check out these four important pieces of advice to help ensure your brand provides viewers with an authentic experience and in turn receives excellent ROI.
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Travel is back, but Omicron could change everything
Just when US airlines thought they were on the verge of profitability again, along came the Omicron variant to put those hopes in doubt.
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Pay Is Only Part of the Hotel Labor Problem, Executives Say
While U.S. hotel demand has been on a recovery path for most of the year, hoteliers continue to struggle with having too many open jobs to properly service that demand.
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As they look forward to ten years of twenty2degrees Design Partnership with a slew of hospitality projects designed under their leadership, Nick Stoupas and Joe Stella took time out of their schedule to tell Sophie Harper how two Aussies came to the…
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The Corona virus Pandemic is far from over,” screams the most recent Deutsche Welle (DW) headline…
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Why hotels are focused on all-inclusive resorts
Tourists want to stay in one place to avoid the spread of COVID-19
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Travelodge posts record third quarter results
Travelodge has reported “record Q3 results”, as the group continues to recover following the Covid-19 pandemic.
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