The history of the warm, chocolatey cookies that became a hotel icon
Forty years after DoubleTree served its first cookie, guests keep showing up — sometimes just for the gooey, walnut-packed welcome.
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At the start of the summer season, Meliá CEO Gabriel Escarrer speaks to SUR about the outlook for tourism, Spain's growing appeal as a safe haven amid global geopolitical tensions and the challenges facing the economy…
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‘Please don’t take anything with you’: Swiss hotel’s special message for Indian guests
A Swiss hotel has issued specific rules for Indian guests, including charges for shared meals and a reminder to maintain quiet in common areas.
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There is one subtle detail that unites the world’s finest hotels: the ability to turn the impossible into an experience. It is not merely a matter of comfort, elegance, or impeccable service…
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Himachal Pradesh Unveils ‘She Travel Policy’ to Boost Solo Women Tourism from Delhi-NCR
Himachal Pradesh is strategically positioning itself to become a premier destination for solo women travelers, particularly targeting the lucrative Delhi-NCR market. The state’s recently launched ‘She Travel Policy 2026’ aims to transform its…
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The robots that save waiters 3,000 kilometres a year at a Granada hotel
Technology that frees professionals from mechanical tasks, so they can focus on improving customer service, is increasingly used in an industry where staff shortages are a problem
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Award-winning UMass chef accused of murdering his wife at campus hotel
An award-winning chef for UMass Amherst is facing murder charges after officials say his wife was found dead at hotel on campus earlier this week.
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How investing in staff wellbeing generated higher revenue at the Maldives’ Patina Hotels & Resorts
Hospitality staff are more likely to stick around if their accommodation offers them a chance to relax and recharge – which is why the Capella Hotel Group is rethinking its behind-the-scenes design.
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The Aman Infiltration: How a Global Money Laundering Kingpin Tainted a $3 Billion Hotel Brand
As law enforcement closes in on Benjamin Mauerberger’s scam network, the luxury Aman hotel brand faces a boardroom civil war as elite shareholders demand to know how a global fugitive laundered "pig-butchering" proceeds into their $3B portfolio…
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From hotel suites to sub-surface transit: Gordon Hartman details future of Morgan’s expansion
The world’s first ultra-accommodating hotel will open later this year even as another ambitious project is brewing beneath the surface of the former quarry in Northeast San Antonio.
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Michael Kors (New York) recently opened its new flagship in the China World mall in Beijing…
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Booking.com Forced to Clarify Hotel Star Ratings After Landmark Court Ruling
A landmark European ruling is set to reshape how hotel ratings are displayed online, with Booking.com now required to clearly explain the origin of the “star” ratings shown on its platform.
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What I Hate About Hotel Tech. Why, in 2026, is the industry still getting the basics wrong
The author argues hotel technology remains frustratingly basic after 20+ years, with Wi-Fi now more critical than hot water for guest satisfaction.
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Placing U.S. Troops in Middle East Hotels May Violate Laws of War
U.S. commanders have kept many troops away from bases in the region to protect them from Iran’s ballistic missile attacks.
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How public support can make a deal stack up
Public support can take many forms when it comes to getting a project off the ground, but today, there is one critical type of support many hotel developers don’t just want, they need: public incentives…
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World Cup has a massive hotel problem
With the 2026 FIFA World Cup soon to be held across 16 host cities in North America, the international soccer tournament was initially expected to be a tourism gold rush.
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Catching Flights and Feelings? Travel’s Pivot from Finding Yourself to Finding Each Other
Hotels are redesigning common spaces and programming to facilitate connections among solo travelers seeking social experiences, not just solitude.
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A Trend in the Making: How Ongoing Conflict Could Reshape European Travel Demand
Geopolitical tensions are driving travelers away from Middle East hubs toward Asian and European alternatives, with fuel costs rising from $95 per barrel.
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