Secret Service, 1,000 hotel rooms and The Beast: How US presidential overseas travel is planned
Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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Japan’s Top Hotels Under Scrutiny For Potential Price Collusion As Tourism Booms
Fifteen major operators were hit with the notice by Japan’s Fair Trade Commission mercially-sensitive information like price-setting policies, revenue per room, and projected occupancy rates.
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Milan-based Traveltech startup Hotiday announces a €5.5 million capital raise in order to expand its portfolio of European destinations, enhance the range of services offered, establish new partnerships with tourist accommodations, and grow the…
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How the Canaries and Balearics are driving Spanish hotel investment
Golden beaches and year-round sun - the Canary Islands and the Balearic Islands are not just Spain’s most sought-after destinations, they are also emerging as strategic tourism hubs, commanding nearly a third of Spain’s international tourist traffic…
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Crisis readiness: What to do before sirens sound
Crisis isn’t a one-time test. It’s a daily measure of readiness. The hotels that thrive aren’t reacting, they’re preparing.
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A senior hotel manager who was sacked after he used one of the rooms to drunkenly play loud music at 3am and have sex with a junior female colleague has won his claim for unfair dismissal.
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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The Hidden Competition in Hospitality: Why Your Real Rivals Aren’t Other Hotels
Most hospitality marketers define their competition too narrowly — and it’s costing them bookings. They focus on properties that offer similar accommodations or experiences, but travelers don’t make decisions based on industry categories. They care…
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Goes Big in Italy for Annual Dioriviera Beach Collection
BEACHY STATE OF MIND: “White Lotus” may have moved on to Thailand, but Dior is going big in Italy for the rollout of its annual Dioriviera bDioreach collection.
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From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
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In uncertain earnings season, Hilton chooses optimism
President and CEO Chris Nassetta said he sees a path to a positive second half of 2025 despite the current noise and economic uncertainty. He also sees new brands in the future.
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Owner plans to cut up and remove five-star hotel from Beirut
UAE billionaire Khalaf Al-Habtoor is considering hiring a Chinese company to deconstruct his five-star hotel in Beirut and move it to another country, following a decision in January to end all investment in Lebanon…
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Marriott International to Acquire the citizenM Brand
Marriott International announced it has reached an agreement to acquire the lifestyle brand citizenM, a unique and innovative offering in the select-service segment. The transaction is expected to accelerate Marriott’s global expansion of its…
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French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Disney World Hotels Face Unfortunate Glitch, Locking Hundreds of Out Their Rooms
You’re soaking up the final moments of your Disney World vacation inside of the hotels — the Florida sun on your face, a Mickey waffle in hand, and a morning full of magic ahead. Then, without warning, everything changes. You return to your hotel…
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Influencer Marta Hermoso Arrested In Hotel Robbery Case
Marta Hermoso, the influencer accused of being an accomplice in the robbery of a luxury hotel in Madrid, has found herself at the center of a sensational legal drama that has captivated both social media and traditional news outlets. The case…
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Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how it’s actually being used so far might be “contextualized marketing”.
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‘Shining’ Hotel Borrows $300 Million to Cater to Horror Fans
The hotel that inspired Stephen King to write his bestseller The Shining is turning to the municipal-bond market to pay for a sweeping overhaul in a bid to cement its status in the film industry, particularly among horror aficionados…
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