The biggest tech shift in travel isn't AGI — it's real-time translation, says a luxury hotel mogul
Picture yourself in a tiny sake bar on Japan's Noto Peninsula, swapping stories with the chef in flawless, real-time translation.
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How independent hotels can stay visible in the AI era of distribution
Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, shares some advice for independent hoteliers on how to remain competitive and visible.
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The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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AI’s Role in Transforming Hospitality: Key Insights from HSMAI and HITEC 2025
The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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Las Vegas Sands Doubles Down On Singapore Bet With $8 Billion Hotel Complex
Las Vegas Sands is doubling down on its bet in Singapore with an $8 billion investment to expand its footprint in one of Asia biggest financial centers to tap into travel boom.
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Hospitality industry hiring crisis reaches new heights
Many activities undertaken in leisure time in the U.S., including eating out, traveling and recreation, depend on a large workforce. Data from the U.S…
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The case for mixed-use hospitality
The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
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Turn empty London office blocks into ‘late-night party zones’, report suggests
Creative studio says financial districts deserted in working-from-home shift could host revitalised nightlife sector
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The Growing Role of Indoor Plants in Hotel Spaces: More Than Just Decoration
In recent years, indoor plants have become more than just decorative items in hotel interiors. They have evolved into important elements that contribute to wellness, sustainability, and the overall guest experience. This shift reflects a growing…
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The Wolseley to get hotel spin-off as Minor Hotels announces four new brands
Minor's CCO Ian Di Tullio told BH The Wolseley Hotels is in active talks to come to New York and Dubai, while London would be "a natural fit" for the brand
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We, As Kitsch-Lovers, Approve of OLIPOP’s New Retro-Cool Hotel Rooms
I didn’t expect the prebiotic soda brand to sweep me off my feet with a retro-themed rooms, but I’m here for it
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Why hospitality leaders can’t ignore mental health any longer
If the kitchen is on fire, you put it out. So why are we ignoring the psychological distress, burnout and harm happening behind the scenes at our venues, pubs and clubs?
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Waiters and hotel staff: Italy invests €120 million to improve staff accommodation
An innovative measure to address one of the main challenges facing the tourism and hospitality sector: the difficulty seasonal workers have in finding affordable accommodation. With a total allocation of €120 million spread over three years, the…
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Bosphorus landmark waterfront hotel Les Ottomans sold for $80M
Les Ottomans, one of Istanbul’s most iconic waterfront properties, was sold for ₺3.2 billion ($80 million) on Monday in a court-ordered foreclosure auction to BLG Capital, a company led by prominent real estate investor Serdar Bilgili…
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Hong Kong’s leading hotels capitalise on the sparkling tea trend
Two of Hong Kong’s 5-star hotels — The Peninsula and The Royal Garden — have launched own-label sparkling tea brands, developing existing tins to reach new consumers.
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Can Capsule Hotels Fix What India’s Budget Stays Got Wrong?
If you go the Korean way when it comes to beauty, and go à la mode American when you dress up, then why not live like a Japanese when you need to hit the sack for the night or for a few hours? Safety guaranteed, comfort assured, cost won’t burn a…
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Three Critical Clauses Hotel Owners Overlook in Their Management Agreements
As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time…
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Trump’s Name Could Adorn Tel Aviv Hotel, Becoming a Symbol or a Target
The Trump Organization’s preliminary talks this spring about affixing its brand to a tower near a recent missile strike highlight the complexities of its international deal-making.
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