Luxury hotels sinking into the ground on Florida coast
High-rise buildings along South Florida's coast are sinking in "unexpected" ways, according to a new study.
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New international-brand hotels in Malaga city tower block welcome their first guests
The twin openings mark the arrival on the Spanish mainland of the long-stay Staybridge Suites offer from IHG, and the debut of Hampton by Hilton in Andalucía.
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Should you try a ‘mattress run’? What to know about the hotel-points hack
As the year races to a close, some avid travelers are approaching the finish line of a very niche marathon.
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AI - From Buzz to Practical Implementations in Hospitality
There has been a lot of buzz and heated discussions about the role and impact of AI in the hospitality industry and travel in general.
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Hotels Will Start Selling So Much More Than Rooms
For years, hotels have treated their digital storefronts with all the imagination of a Soviet-era grocery. Guests faced dreary drop-down menus that reduced the art of hospitality to generic choices like “Economy Standard” and “1 Queen Bed Suite.”…
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Travel agent’s chatty AI call-handlers take off
Recordings of eight million conversations helped create robot staff who don’t need sleep — including Donnie, who recommends a ‘beautiful’ stay in Washington DC
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Benidorm hotel group threatens government over new 'Big Brother' info gathering rules
The new regulations will force hotels, travel agencies and car rental firms to take detailed customer data - including holidaymakers' home addresses and bank card information.
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Gabriel Escarrer Juliá, the architect of Meliá, passes away at 89
Gabriel Escarrer Juliá, founder of Meliá Hotels International, passed away on Tuesday, leaving a significant legacy in the global hospitality sector…
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Google’s Removing Elements From Hotel Search Results in EU to Comply With the DMA
Google has announced that it’s running a test which will see it remove various elements from its search results for hotel queries in Europe, which could impact hotel marketers.
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Overwhelming hotel tech market whittled down to 3 key factors
We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
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Blackstone pours more than €500mn into southern European hotels
Blackstone has invested more than half a billion euros into hotels in southern European holiday spots over the past year, as the world’s largest real estate investor continues to expand its vast portfolio to capitalise on booming post-pandemic…
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Don’t rely soley on AI marketing in 2025 for direct hotel sales warns Mirai
“Hoteliers wanting to drive direct sales shouldn’t rely solely on rapid AI-based placements for their marketing strategy in 2025” warned Mirai’s Pablo Delgado during an executive panel at Phocuswright – taking place this week in Phoenix, Arizona –…
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Game On: The Rise of Competitive Socialising in Hospitality
In the bustling world of hospitality, trends come and go. But one recent development stands out for its unique blend of entertainment, interaction, and social engagement: competitive socialising.
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Will President Trump put ESG to bed?
With COP29 underway in Azerbaijan, we are reminded that a tsunami of change is coming, but what’s less clear is the detailed regulatory landscape and how it will influence investors, businesses and other organisations worldwide…
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APEC hotel openings and pipelines hit new highs in 2024
As the region continues its upward trajectory, India, Vietnam, and Indonesia lead the way, setting the stage for further growth in the coming years.
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Les Roches and ILUNION Hotels unveil the first Hotel Innovation Barometer, offering a comprehensive look at how over 40 international hotel companies of various sizes are leveraging innovation to boost competitiveness…
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ChatGPT's Real-Time Web Search is a Game Changer for Hotel Marketing
The launch of real-time web search capabilities in ChatGPT marks an exciting new chapter in the way we search for information online. While Google has been the default for finding quick answers, ChatGPT’s web browsing introduces unique advantages…
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Hotel Assistant: World’s first end-to-end AI voice hotel agents take 10,000 calls a day
The first end-to-end global team of AI generated booking assistants are taking interactive calls for over one million properties worldwide
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