Hotel gossip creates career block for hospitality workers
Gossiping hotel staff can cause significant promotion problems for the colleagues they talk about.
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Digitizing Gratuity: Hotel Tipping for Modern Guests
Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector.
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The 3 types and the implementation of training and development
Employee training and development is very crucial in employee performance and customer satisfaction. In a previous article, I described the connection of Training & Development to Employee Motivation and Customer Loyalty…
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As my frequent readers know, I have been bemoaning the myths that are thrown out as facts at conferences, podcasts, and in books and blogs that, at best, mislead hospitality leaders and at worst, lead to discrimination based on birth year…
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Wynn Las Vegas has asked a District Court Judge in Clark County to order competitor resort Fontainebleau to immediately stop poaching its executives.
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The U.S. hotel industry notched a big win in the latest jobs data: The American hospitality and leisure sector — which includes restaurants and hotels— is back to pre-coronavirus pandemic levels.
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Sandals Resorts exec resigns, partner sacked, after they’re caught on video brawling in the street
They had trouble in paradise. A Sandals Resorts exec and his colleague lover were caught on video in a wild brawl in the Caribbean that left them both jobless, The Post has learned.
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eLearning makes waves in hospitality training
eLearning – electronic learning or web-based training – is increasingly being leveraged for hospitality training and has seen a significant uptake by hospitality establishments and training schools.
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Leading hotel brand has brought its Israeli DNA to London
When Ariel Schiff, founder of the trendy Amano hotel group, found the perfect site for his debut UK offering, he did not expect that he would be building it over Zoom.
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Delray’s Seagate hotel, beach club to lay off workers as owner ramps up remodeling project
The decades-old Seagate Hotel & Spa and an affiliated beach club are laying off 69 employees as the two locations prepare for a “major remodeling” at both sites, according to a filing by the properties’ management with the state of Florida…
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IIHM INSTITUTE OF HOSPITALITY SKILLS (IIHS) OPENS LARGEST TRAINING CENTRE IN UDAIPUR
IIHM Institute of Hospitality Skills (IIHS), India's largest training centre affiliated with the Tourism and Hospitality Skill Council (THSC), proudly announces the grand opening of its state-of-the-art facility in Udaipur today…
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Virgin Hotels partners with autism group to expand services for neurodiverse travelers
Virgin Hotels is partnering with Autism Double-Checked to offer programs for neurodiverse travelers…
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IFTM is in ‘full force’ preparation mode for the 47th WorldSkills Competition
The international vocational skills contest will be held in France this September, with Macao-based lecturer David Charles Wiley Jr. serving as an ‘expert lead.’
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Less than half of hospitality workers paid for overtime, survey reveals
Nearly two thirds of hospitality staff are not paid extra for working additional hours, according to a new survey.
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Fifth Woman Working at an Aimbridge-Operated Hotel Files State Sexual Harassment Allegations
Prominent Californians urge new Aimbridge CEO in his first week to “play a leading role” in resolving “allegations of sexual harassment and ineffective management”
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Tech-centric hotel operators look to upend the traditional management model
In fall 2021, the Ace Hotel in Pittsburgh’s East Liberty neighborhood reopened after being forced to close during the COVID-19 pandemic. Only thing was, it no longer was the Ace Hotel. Now called The Maverick by Kasa, the hotel’s owner decided to…
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Hourly workers are in demand—here’s how to win them back in a tight jobs market
As the needs of the workforce evolve, here are three practical things employers should be doing to attract the right people and hit their staffing goals.
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In the recently released HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024, the second trend investigates how the gig economy and fractional staffing models are changing talent…
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