Experts reveal why shop and hospitality workers make the best romantic partners
If you’re looking for a loyal, hardworking, and emotionally intelligent partner, you might want to start dating outside the office…
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Who was Margarita Fores? Celebrity chef, 65, found dead in Hong Kong hotel
Celebrity chef Margarita Forés has died at the age of 65, her family confirmed in a post to Instagram on Tuesday.
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Beyond luxury: differentiation and wellness in hotels and branded residences
In an increasingly competitive landscape, differentiation has become one of the biggest challenges for luxury hotels and branded residences, with traditional markers of high-end hospitality no longer no longer adequate when seeking to create a true…
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Virgin Hotels launches 'Elevator of Dreams' for aspiring entrepreneurs
Sir Richard Branson and entrepreneur Simon Squibb have unveiled an 'Elevator of Dreams' at Virgin Hotels' London outpost, offering aspiring founders the chance to pitch their ideas to a global audience…
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Better Sleep, Better Business: How WaverBed CEO Mark Baird is Helping Hotels Turn Rest Into Revenue
With an estimated 1 in 3 adults experiencing sleep disorders and the sleep technology market projected to add over $400 billion by 2028, the hospitality industry stands at the cusp of a revolution in guest experience…
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Swiss hotel boots Israeli family in alleged antisemitic incident
An Israeli man said he and his family were kicked out of a luxury hotel in Switzerland by a manager who told them to leave because they’re Jews. The hotel rejected the allegations.
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Equinox Hotels partners with Dr. Matthew Walker. To advance sleep-focused hospitality and innovation
Equinox Hotels, known for its commitment to high-performance luxury hospitality and health, announces a pioneering partnership with Dr…
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This as-told-to essay is based on a conversation with Tan Hong Kai, senior butler for Marina Bay Sands Hotel. It has been edited for length and clarity.
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Travel agent’s chatty AI call-handlers take off
Recordings of eight million conversations helped create robot staff who don’t need sleep — including Donnie, who recommends a ‘beautiful’ stay in Washington DC
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Gregg Wallace's MasterChef role eyed up by 'godfather of hospitality' after controversy
As Gregg Wallace continues to distance himself from allegations of inappropriate sexual behaviour, a restaurateur has reportedly put himself forward to take over his MasterChef role.
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Greece. To Address Housing Crisis, Civil Servants Will Be Offered Hotel Rooms
When civil servants can’t find a rental because tourists snatch them all, where are they supposed to go? This glaring issue impacts teachers, police officers, doctors, and firefighters, particularly on islands and other hot summer…
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Debate rages over freelance worker status in France's hospitality sector
The growth of internet-based platforms arranging jobs for auto-entrepreneurs in hotels, restaurants and the medical sector has thrown up questions over their employment status.
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How to transform the image of the hospitality industry
The hospitality industry has faced two big workforce challenges since the start of the pandemic. The first has been one around costs with inflation driving wages up, putting a strain on the bottom line. The second has been less talked about and is…
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Fourth-generation Hong Kong native Kristina Snaith-Lense talks about her career journey, striking a work-life balance, and embracing her multicultural upbringing
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Hotel Success Today – The GM Factor
Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science…
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Miami hotel to pay $100,000 settlement after firing worker 4 days after stillbirth
A hotel based in Fort Lauderdale, Miami, has agreed to settle a lawsuit that alleged it fired an employee just days after they requested leave to recover and grieve following a stillbirth…
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Some US hotel workers still on strike as negotiations drag on
The US hotels workers’ union remains locked in a dispute with hotels over wages, staffing levels and other issues with seemingly no end in sight.
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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