Should a Hotel Feel Like a Home?
Our columnist, Rita Konig, has stayed in her fair share of hotel rooms—and has designed some great ones herself.
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Guests reportedly left stranded mid-stay following collapse of Marriott-linked hotel chain
The sudden announcement that the hotel operator was no longer working with Sonder caused some guests to spend thousands to find new rooms on short-notice
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How Gareth Roberts is Redefining Luxury at Peninsula Hotels
From Beverly Hills to Hong Kong, Gareth Roberts has built a career on intuition, observation, and timeless service—proof that true luxury lies in knowing what guests want before they ask.
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Jose Mourinho has been accused of leaving his former club Fenerbahce with an eye-watering £656,000 bill after staying at a luxurious five-star hotel for the majority of his 16-month spell in charge of the Turkish Super Lig club, as per reports in…
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Borough Market vs The TikTokers: Is this hospitality’s Frankenstein moment?
After a food vlogger was kicked out of Borough Market for filming a crumble review on his phone, Hannah Twiggs asks whether restaurants and markets have finally had enough of the social-media generation they helped build – and what that means for…
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Chinese woman pays 280 times room rate after flooding hotel over denied cancellation request
A Chinese woman who flooded her hotel room in anger after her cancellation request was refused eventually paid almost 280 times the original room rate.
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Marriott cuts ties with Sonder
The beleaguered apartment-style rental company has lost a majority of its value as a SPAC and bookings have been on the decline.
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Worth it for Instagram or just a rip-off? Hotel pool access fees in Korea spark controversy
Why do Korean hotels charge extra for guests to use their pools and place limits on the number of times guests can use them?
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Mori Trust CEO seeks foreign partners for condo hotels in Japan
Mori Trust is looking for overseas partners to launch condominiums in Japan that can be rented out like hotel rooms, its chief executive officer said, as the company seeks to profit from the nation’s tourism boom…
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US shutdown threatens thanksgiving travel; hotels on edge
The federal funding lapse that began on 1 October 2025 has pushed the aviation system into a fragile state just weeks before thanksgiving.
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Why Your Hotel’s “Eco” Rating Might Not Be About Sustainability At All
Imagine this: your hotel has switched to renewable energy, eliminated single-use plastics, and buys local. You proudly display your sustainability credentials online. Yet when guests leave reviews, your “eco-friendliness” rating is mediocre…
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Serbia Seeks to Fast-Track Trump Hotel Project Backed by Kushner
Serbian President Aleksandar Vucic’s governing party drafted a special law to push through a real estate project, championed by Jared Kushner, Donald Trump’s son-in-law, on a historic site.
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When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
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Tales from hotel car valets: knickers in a Ferrari and other secrets
They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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Gordon Ramsay's restaurant empire slashes nearly 200 jobs after losses hit £13.2million last year
Gordon Ramsay's restaurant empire has axed nearly 200 jobs after recording a loss of £13.2 million over last year…
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MGM boss ADMITS his Las Vegas hotels are an outrageous rip-off and says 'Shame on us'
The top boss of MGM resorts has admitted Las Vegas has become a rip-off and even declared 'shame on us' as he derided his own hotels' extortionate prices that have driven tourists way.
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AI Buzzwords Decoded (for Hoteliers Who Just Want to Know What the Heck Is Going On)
If you’ve been anywhere near LinkedIn lately (including my profile), you’ve probably been hit by an alphabet soup of acronyms: AI, GenAI, AEO, GEO, MCP, A2A, and maybe even a mysterious “agentic something”…
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Project management budgets make hotels' numbers work
Hotel investors looking to mitigate the impact of economic, geo-political and natural events on their next wave of active projects should be focusing on the project management budget as their point of control…
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