Holidaymakers staying at a four-star hotel in Spain have been prevented from leaving via the front door - after local police said it was not conforming with tourism regulations and locked it up.
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How Employee Wellness Is Becoming Hospitality’s Most Valuable Amenity
Hotels like Grand Hyatt Taipei now offer therapy dogs and listening sessions. The payoff? A productivity jump, lower turnover, and better customer service.
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Outrageous demands from jet-setting billionaires when they stay at the world's best hotels
Olivia Ferney has had lobster flown across islands, been berated over the brand of bottled water in a minibar and nearly lost a $100,000 booking because there weren't enough TVs in a mansion.
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China’s Bankers Ditch Global Hotel Chains as Travel Budgets Bite
These days, Shanghai-based banker Jason Zhang can no longer stay at the Westin hotel in Beijing’s financial district after his company cut its travel budget. Instead, he had to settle for a cheaper domestic hotel chain…
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Chinese modular tech helps build Saudi sustainable hotel
CIMC Modular Building Systems, or CIMC MBS, has signed an agreement to construct the Earth Hotel in Riyadh, marking its inaugural hospitality venture in the Middle East and North Africa. This sustainable project highlights the Chinese company's…
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Injured man gets $9.45M jury verdict against Dallas hotel
A Dallas County jury awarded $9.45 million to a man who suffered injuries at Hotel Crescent Court while walking his dog.
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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Asian Hotel Brands Are Transforming Luxury Hospitality
A host of Asian hotel brands are raising the bar when it comes to British and Irish luxury hospitality, says Gillian Rhys.
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B&B HOTELS advances sustainable building with first modular Timber Hotel in Germany
B&B HOTELS is set to complete its first hotel using modular timber construction in Neustadt in Holstein by autumn 2025…
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What is fuelling the hotel conversion frenzy?
The US hotel market is in the grip of a full‑blown conversion boom - and investors are here for it. Rising construction costs, tight zoning and a thirst for speed to market have pushed brand‑to‑brand and adaptive‑reuse projects to the front of deal…
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Community living rooms: High-ROI strategy
Big revenue gains, particularly on the F&B side, realized by integrating social environments into public spaces.
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Running a successful hotel is predicated on a lot of things. The PMS is pivotal.
There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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Secret Service, 1,000 hotel rooms and The Beast: How US presidential overseas travel is planned
Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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We’re having sex inside Moby Dick! The wild architectural world of Japan’s love hotels
From cruise ships to UFOs, from King Kong to a giant whale, half the sex in Japan may take place in its dazzlingly imaginative love hotels. But have some become just too seedy? Our writer checks in
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A senior hotel manager who was sacked after he used one of the rooms to drunkenly play loud music at 3am and have sex with a junior female colleague has won his claim for unfair dismissal.
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
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Sabre sells hospitality business for $1.1 billion
Travel technology and distribution company Sabre Corporation has agreed to sell its hospitality solutions business to asset management company TPG for $1.1 billion.
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