How Luxury Hotels Are Trying to Out ‘White Lotus’ Each Other
If you don’t have your own Bengal tiger or roller coaster, are you even in the game?
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10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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Spain tourist hotspot faces summer of 'changeover day' travel chaos as hotel staff set to strike
Hotel staff across Tenerife and the western Canary Islands will walk out every Friday in July and August amid growing tensions between unions and hoteliers
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ClickFix phishing surge spoofs Booking.com to target hotels
Research from Cofense Intelligence has identified a series of Booking.com-themed phishing campaigns targeting hotel chains in the accommodation and food services sector.
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Sofitel revives hotel uniforms with Cordelia de Castellane
French luxury hotel chain Sofitel has collaborated with Paris-based French designer Cordelia de Castellane, who has been artistic director of Dior Home and Baby Dior since 2012, to revitalise the uniforms for its 25,000 employees worldwide…
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During the EHL Open Innovation Summit in Lausanne, we had the opportunity to sit down with Dr…
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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Langham Hospitality Group CEO Bob van den Oord talks approachable luxury
When Bob van den Oord first joined Langham Hospitality Group (LHG) over 20 years ago, the group had five hotels and a handful of people working out of its Hong Kong office. “Today, we have 32 hotels around the world, four brands, over four…
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How to Hire for the Hotel of Tomorrow: The Biggest Changes in Hospitality Jobs
Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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Newly opened NI hotel offering £1,608 ‘once-in-a-lifetime’ whiskey tasting experience
Some of the world’s oldest and rarest whiskeys feature in what has been described as a £1,608 “once-in-a-lifetime” tasting experience.
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From hashtag to hotel room: The evolution of the social food chain
What do a Saudi influencer-turned-travel agent, a Singaporean AI virtual girl named Rae, and a hashtag with 30 billion views have in common?
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Private Clubs Are The Latest Trend In Luxury Hotels
After meeting with more than 60 hoteliers over a three-day period at an invite-only event, the next big trend for luxury hotels doesn’t involve guests at all.
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The luxury Four Seasons hotel franchise is taking on the high seas
The superyacht cruise ship, dubbed the Four Seasons I, is being kitted out with "sea limousines", luxury restaurants, a cigar room and even a four-story private penthouse suite.
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We need to eat more dessert. Ozempic is crushing the hospitality industry
“We’re definitely noticing an Ozempic effect,” the chef Stevie Parle told me recently. He was talking about planning the menu for Town, his new restaurant in Covent Garden.
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The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is delighted to announce that Mr William HEINECKE, Founder and Chairman of Minor International PCL, was inducted into the SHTM Gallery of Honour on 16…
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Community living rooms: High-ROI strategy
Big revenue gains, particularly on the F&B side, realized by integrating social environments into public spaces.
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“We train students to think like operators, entrepreneurs, and decision-makers!”
Kunal Vasudeva, Co-Founder & Managing Director of the Indian School of Hospitality (ISH), on changing what it means to study hospitality in India.
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Why Your Favorite Server Quit — the Real Cost of Hospitality Burnout
Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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