Hotel glitch hits Thai travel scheme as bookings halted despite unused subsidies
Top hotels suspend bookings under ‘Half-Half Thai Travel 2025’ scheme due to system glitches.
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Can Capsule Hotels Fix What India’s Budget Stays Got Wrong?
If you go the Korean way when it comes to beauty, and go à la mode American when you dress up, then why not live like a Japanese when you need to hit the sack for the night or for a few hours? Safety guaranteed, comfort assured, cost won’t burn a…
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What Revenue Managers Can Learn From Electric Wiring
I recently decided to rewire a couple of light switches at home. One upstairs, one downstairs. Simple job. Two switches. Two lights. One brain (mine). What could go wrong? Plenty.
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Hotel giants should mind the channel
Several major hotel brands have announced their entry into the African safari industry in pursuit of new markets and experiences – but not without challenges.
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'Wake-up call service' from red pandas at Chongqing hotel halted due to safety risks
The local forestry bureau in Southwest China's Chongqing Municipality ordered an immediate halt to "wake-up call service" involving red pandas at a local hotel and launched an investigation.
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Holidaymakers staying at a four-star hotel in Spain have been prevented from leaving via the front door - after local police said it was not conforming with tourism regulations and locked it up.
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Asia’s Top Hotel Groups and Their Imprints on the Luxury Hospitality Sector
Nothing beats an indulgent and restful getaway where you’re pampered at every turn. Here are the best Asian luxury hotels and hospitality groups that promise to deliver this in spades.
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Tui says ‘overtourism’ is fault of short-term let companies not hotel industry
Travel operator hits back at Airbnb’s claim that it is being made a ‘scapegoat’ for problems in some holiday hotspots
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China’s Bankers Ditch Global Hotel Chains as Travel Budgets Bite
These days, Shanghai-based banker Jason Zhang can no longer stay at the Westin hotel in Beijing’s financial district after his company cut its travel budget. Instead, he had to settle for a cheaper domestic hotel chain…
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Spain tourist hotspot faces summer of 'changeover day' travel chaos as hotel staff set to strike
Hotel staff across Tenerife and the western Canary Islands will walk out every Friday in July and August amid growing tensions between unions and hoteliers
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Chinese modular tech helps build Saudi sustainable hotel
CIMC Modular Building Systems, or CIMC MBS, has signed an agreement to construct the Earth Hotel in Riyadh, marking its inaugural hospitality venture in the Middle East and North Africa. This sustainable project highlights the Chinese company's…
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A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication
Phone inquiries haven’t gone away—but the way hotels handle them has. In fact, the guest journey is becoming increasingly voice-enabled, and AI is stepping in to handle the rising demand for instant, intelligent communication…
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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How to Hire for the Hotel of Tomorrow: The Biggest Changes in Hospitality Jobs
Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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Shivdasani: 'I have another lifetime of creativity ahead'
While remaining a significant minority shareholder in Soneva after KSL takes control, the iconic concept creator said he will be back to develop new ideas.
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Moving beyond points: The state of hotel loyalty programs
The points-based loyalty program—once the gold standard of guest retention—may no longer be the universal magnet it once was. In today’s fractured hospitality landscape, loyalty is becoming more personal, digital and increasingly shaped by real-time…
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How GDS Commission Shares Impact Global Hotel and Agency Revenue
Part one of this two-part series explores the global landscape for GDS commission shares, which represent tens of millions of dollars in revenue for travel management companies and agencies. A better understanding of gaps by region, country, and…
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Joan Carles Casanovas: "When you go to a hotel you expect to have what you don't have at home."
Joan Carles Casanovas (Sabadell, 1967) is the new director of the Hostal de la Gavina. He has a long career in the hotel industry and has spent the last ten years managing another iconic establishment: the Hotel Casa Fuster…
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