Wyndham rolls out guest engagement platform
Wyndham Hotels & Resorts has released Wyndham Connect, a new guest engagement platform powered by Canary Technologies, first introduced at its 2023 Global Conference in September.
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Woman's tips to 'keep safe' in a hotel room don't go down well with everyone
A woman has shared a video on social media which has since gone viral, showing her 'extreme' safety tips for when staying in a hotel - but some people aren't so convinced by them.
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Almost every hotel or resort customer reads guest reviews
New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.
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Why going green is not just good for the planet, it’s also good for hotels’ bottom line
Ireland has committed to achieving net-zero emissions by 2050 and all business sectors must be cognisant of this and integrate sustainability into their strategic planning.
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Cvent announces Top Meeting Destinations and Top Meeting Hotels in Asia-Pacific for 2024
Cvent, an industry meetings, events, and hospitality technology provider, has released its lists of the Top Meeting Destinations and Top Meeting Hotels for Asia-Pacific (APAC). These lists – which also include regional rankings for North America…
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Serving up excellence on a plate at Seafield Arms as hotel celebrate double AA honours
THE champagne corks have been popping at the Seafield Arms Hotel in Cullen after being awarded two coveted quality ratings.
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UPDATE: Customer Data Confirmed Stolen in Omni Hotels Cyberattack
Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
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Michelin Picks 24 Top Hotels in France in First-Ever Ranking
The Michelin guide awarded its first honors for hotels, giving just 24 establishments in France the highest three “keys” rating.
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Delray’s Seagate hotel, beach club to lay off workers as owner ramps up remodeling project
The decades-old Seagate Hotel & Spa and an affiliated beach club are laying off 69 employees as the two locations prepare for a “major remodeling” at both sites, according to a filing by the properties’ management with the state of Florida…
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Two luxury Liverpool city centre hotels hit with poor food hygiene ratings
Two high-end Liverpool city centre hotels that both opened in recent years have been hit with poor food hygiene ratings.
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Should You Trust a Hotel’s Star Rating? Depends Where You Look.
In a sea of hotel reviews and star ratings, it’s hard to know who to rely upon. Here’s how to get a vetted measure of what you’re in for before a trip.
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In Florida, there's détente in the battle between Disney and Gov. Ron DeSantis
The Walt Disney Company and a board appointed by Florida Gov. Ron DeSantis say they've reached a settlement that resolves a yearlong legal dispute.
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Hilton CEO Chris Nassetta Talks Hotel Pipeline, Loyalty, and More
In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame its carbon emissions…
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Fifth Woman Working at an Aimbridge-Operated Hotel Files State Sexual Harassment Allegations
Prominent Californians urge new Aimbridge CEO in his first week to “play a leading role” in resolving “allegations of sexual harassment and ineffective management”
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The World Sustainable Travel & Hospitality Awards (WSTHA) has announced the commencement of its 2024 program. Individuals and organizations worldwide, dedicated to propelling change and fostering a meaningful impact in sustainable travel and…
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Hotel Chain with NYC Leases Shakes Up Leadership as Lawsuits and Fines Mount
LuxUrban Hotels, an “asset-light” Miami-based hotel chain that leases buildings instead of buying them, is struggling to emerge from a flood of lawsuits accusing it of shady business practices and not paying its bills. Last month, the firm was…
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ALL – Accor Live Limitless recognised as “best overall loyalty program” in Asia Pacific
Accor, the largest hotel operator in Australia and New Zealand, proudly announces that its lifestyle loyalty programme, ALL – Accor Live Limitless, has been awarded top honours in two categories at the 2023/2024 Asia Pacific Loyalty Awards, held…
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Airbnb is banning indoor security cameras: Here’s what it means for hosts and guests
Airbnb has announced sweeping changes to its policy on security cameras inside a rental unit. The changes are likely to give guests more peace of mind while at the same time leaving some hosts frustrated that they cannot monitor their property as…
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