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Hotels like Grand Hyatt Taipei now offer therapy dogs and listening sessions. The payoff? A productivity jump, lower turnover, and better customer service.
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When travellers search for a hotel, they’re not just browsing, they’re comparing…
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As we enter the second half of the year, it seems 2025 is shaping up to be a pivotal one for both developers and investors across the EMEA region as interest surges in midscale and upper-midscale markets, Southern Europe continues to enjoy increased…
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These days, Shanghai-based banker Jason Zhang can no longer stay at the Westin hotel in Beijing’s financial district after his company cut its travel budget. Instead, he had to settle for a cheaper domestic hotel chain…
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If everything goes according to plan, Hyatt expects to own Playa next week. But the real estate sales announced after will have everyone’s attention.
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At the NYU International Hospitality Investment Forum, executives and CEOs from Hyatt, G6 Hospitality, Hilton and more shared thoughts on how brands can drive growth, not confusion.
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Non-hotel brands are increasingly leveraging the power of their names in the branded residences market and US retail giants Saks Global and Authentic Brands Group have become the latest to announce their intentions to diversify into hospitality and…
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CEOs of Wyndham, Accor, Hilton, Hyatt, IHG and Marriott shared hospitality’s top growth opportunities at the NYU International Hospitality Investment Forum.
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Phone inquiries haven’t gone away—but the way hotels handle them has. In fact, the guest journey is becoming increasingly voice-enabled, and AI is stepping in to handle the rising demand for instant, intelligent communication…
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A host of Asian hotel brands are raising the bar when it comes to British and Irish luxury hospitality, says Gillian Rhys.
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Resort hotels across Turkey have been abruptly shut down after authorities discovered thousands operating without the legally required national tourism licenses. This crackdown has caused significant disruption for visitors, many of whom arrived to…
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RevPAR is a critical statistic for hotels. It always has been, always will be. But it has some gaps. Namely, it doesn’t quite fit in the modern world of hotels that’s focused on growing ancillary spend as well as the relationship between ancillaries…
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When Bob van den Oord first joined Langham Hospitality Group (LHG) over 20 years ago, the group had five hotels and a handful of people working out of its Hong Kong office. “Today, we have 32 hotels around the world, four brands, over four…
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International tourist arrivals (overnight visitors) increased by 5% in the first quarter of 2025 though results were mixed among regions and sub-regions.
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As travel habits shift and remote work unlocks new mobility, hotel investors are finding that smaller markets want a bigger experience. It seems that today’s guests aren’t just looking for a bed; they’re looking for atmosphere, design and a sense of…
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International development executives discuss the company’s recent Super 8 deal in Saudi Arabia, as well as APAC and Latin America development trends.
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Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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We break down each of Marriott’s more than 30 hotel brands, highlighting key differentiators and market positioning.
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