The robots that save waiters 3,000 kilometres a year at a Granada hotel
Technology that frees professionals from mechanical tasks, so they can focus on improving customer service, is increasingly used in an industry where staff shortages are a problem
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The Rumors About the End of Google Search Are Highly Exaggerated
Google’s financial results for 2025 are out and they paint a very interesting picture of the state of traditional search engines vs AI search.
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From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
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Wyndham Launches U.S. Debit Card to Target Gen Z
Wyndham Hotels & Resorts is heading into the debit card space with the launch Monday of the Wyndham Rewards Debit Card, a move that signals a shift in how hotel loyalty programs engage with younger travelers…
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An AI-powered hotel is coming to Las Vegas
With a base price of $300 per night, Otonomus hopes to mimic the Airbnb model—but with more AI-enabled customization.
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Mews Founder Richard Valtr on the Future of Hotel Management and the Role of AI
In a recent interview with Hotel Management Magazine, Richard Valtr, founder of Mews, shared insights into the company's growth and the future of the hotel industry…
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