IHG launches US beta of AI search across digital channels
The new search tool allows travellers to enter requests in everyday language rather than relying only on standard filters.
read more
By tag
Select Tags:
TikTok’s road to becoming a super app
Although TikTok is widely described as a social media giant, it’s been gradually moving beyond that category. Over time, the video app added TikTok Shop, a map for local discovery, robust search, games, and so much more…
read more
The robots that save waiters 3,000 kilometres a year at a Granada hotel
Technology that frees professionals from mechanical tasks, so they can focus on improving customer service, is increasingly used in an industry where staff shortages are a problem
read more
The Rumors About the End of Google Search Are Highly Exaggerated
Google’s financial results for 2025 are out and they paint a very interesting picture of the state of traditional search engines vs AI search.
read more
From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
read more
Wyndham Launches U.S. Debit Card to Target Gen Z
Wyndham Hotels & Resorts is heading into the debit card space with the launch Monday of the Wyndham Rewards Debit Card, a move that signals a shift in how hotel loyalty programs engage with younger travelers…
read more
An AI-powered hotel is coming to Las Vegas
With a base price of $300 per night, Otonomus hopes to mimic the Airbnb model—but with more AI-enabled customization.
read more
Mews Founder Richard Valtr on the Future of Hotel Management and the Role of AI
In a recent interview with Hotel Management Magazine, Richard Valtr, founder of Mews, shared insights into the company's growth and the future of the hotel industry…
read more