IHG launches US beta of AI search across digital channels
The new search tool allows travellers to enter requests in everyday language rather than relying only on standard filters.
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TikTok’s road to becoming a super app
Although TikTok is widely described as a social media giant, it’s been gradually moving beyond that category. Over time, the video app added TikTok Shop, a map for local discovery, robust search, games, and so much more…
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Family Office Cash Drives New York Luxury Hotel Buying Spree
Gencom, a Miami-based real estate developer and operator, has snapped up two New York City luxury hotels in the past four months, funded in large part by family offices.
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The 2026 ALIS Conference made one thing clear: the hotel industry is navigating an unusual moment where capital is plentiful, deal flow is scarce, and the operating landscape is rapidly and constantly shifting. Optimism was evident but grounded…
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Ranking the top 50 UK hotel businesses: market report and strategic analysis
This annual market report from Hotel Owner delivers a comprehensive analysis of the UK hotel market, ranking the top 50 UK-registered hotel businesses and assessing the economic and operational forces shaping the sector. By examining scale…
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KOKO HOTELS and Hotel Wing International Unite Under a Single Brand
Polaris Holdings Co., Ltd. and Minacia Co., Ltd., which merged in December 2024, announce the integration of its three original brands, KOKO HOTELS, Hotel Wing International and Tenza Hotel. As of September 2025, all are operated under the unified…
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From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
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Food for thought: is hotel website SEO dead?
In spite of all the buzz around genAI, the AI Search market share in 2024 was a paltry 0.25% of the global search market vs. Google’s 93.57% share.
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The Trump Impact: How Travel Will Change
Donald Trump returned to the White House barely two months ago, and to say that it has been a whirlwind of activity would be a major understatement.
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Is Japan’s “unmanned” hospitality dehumanizing, or a selling point?
The absence of human factor can be an attraction for younger generations.
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An AI-powered hotel is coming to Las Vegas
With a base price of $300 per night, Otonomus hopes to mimic the Airbnb model—but with more AI-enabled customization.
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Hyatt, Playa enter exclusive merger talks
Already working together in the all-inclusive space, a merger or acquisition would give Hyatt a greater presence in the Caribbean and “add new incremental durable fee streams.”
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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Payment woes drive 63% of UAE hotel guests to abandon bookings
Nearly two-thirds (63%) of hotel guests in the UAE have abandoned their bookings because their preferred payment methods weren’t available, according to new research from FinTech Adyen. This statistic highlights a major challenge for the hospitality…
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6 big trends for hospitality real estate in Q3
We recently gathered together a select group of investors to discuss the ins and outs in our Q3 Investor Council meeting. Below are a selection of the key nuggets from that discussion. We’ll be developing some of these themes further over the next…
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Announcing the first organization in the world to unite hospitality developers and conservationists
The hospitality industry reaches a significant milestone today with the official launch of the Nature Resort Development Alliance (NRDA). Founded by the industry for the industry, the NRDA is uniting the global nature-based hospitality sector with…
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Trivago Reinforces Brand Marketing to Drive Long-Term Growth
Düsseldorf, Germany – 05.09.2023. trivago, the leading global hotel search engine, is announcing a renewed focus on its brand marketing strategy…
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Luxury Hotel Group Outlines Road to Total Profit Optimization
The ILHA gathered a group of experts to unpack how hoteliers can turn all their available data into a compelling story that drives profitability.
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