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One of the most expensive things in hospitality isn’t bad service or a broken AC, it’s internal silos and it’s killing revenue.
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Milan-based Traveltech startup Hotiday announces a €5.5 million capital raise in order to expand its portfolio of European destinations, enhance the range of services offered, establish new partnerships with tourist accommodations, and grow the…
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You’re soaking up the final moments of your Disney World vacation inside of the hotels — the Florida sun on your face, a Mickey waffle in hand, and a morning full of magic ahead. Then, without warning, everything changes. You return to your hotel…
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A South Korean hotel is offering guests the exact opposite of an escape, serving up incarceration in a cell that spans just 5 square-metres.
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A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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As the hospitality industry faces new identity verification regulations across Europe, there is pressure on hotels to adopt digital identity solutions. As Spain’s hospitality industry learned in November, new legal requirements can be challenging…
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The asset-light model is all about the give and get. Major hotel brands give owner-investors the power to fly their flag, while collecting a fee. These owner-investors, in turn, give their time, energy and money to support the asset’s day-to-day…
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The hospitality and tech industries are navigating a liminal space where the boundaries between human and artificial are increasingly blurred. Generative AI, hyper-personalization, and digital workers are not merely disrupting established norms but…
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Sir Richard Branson and entrepreneur Simon Squibb have unveiled an 'Elevator of Dreams' at Virgin Hotels' London outpost, offering aspiring founders the chance to pitch their ideas to a global audience…
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Hotel management platform Otelier suffered a data breach after threat actors breached its Amazon S3 cloud storage to steal millions of guests' personal information and reservations for well-known hotel brands like Marriott, Hilton, and Hyatt…
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Holoconnects, a leading technology provider of 3D holographic solutions, today announced it will showcase the latest features of Holobox and Holobox Mini – plug-and-play holographic devices that project lifelike 3D images and videos – at CES 2025…
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Dubai: Is it time the hotel industry started thinking beyond five-star ratings?
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For travelers in the 1980s and 1990s, having a telephone in a hotel bathroom was considered a hallmark of luxury. Alongside televisions above bathtubs, bathroom phones symbolised an era of opulence. Their presence in five-star hotels was a clear…
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We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
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While luxury fashion houses like Chanel and Dior have been operating seasonal popup stores for over a decade, the concept has, of late, evolved into more experiential partnerships with the hospitality industry…
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Tracing its roots to a 19th-century duchess, afternoon tea is moving into the present with contemporary remixes while retaining the historic charm that makes it a favorite among visitors.
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Marketing director Jenny Sowerby explains why the hotel company worked with a team of street artists on a London mural, while agents share how their own feature walls have become a talking point with customers…
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Two high-end Liverpool city centre hotels that both opened in recent years have been hit with poor food hygiene ratings.
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