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Forty years after DoubleTree served its first cookie, guests keep showing up — sometimes just for the gooey, walnut-packed welcome.
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With people increasingly adopting AI to help plan their vacations, hotels are working to make sure that you check them out—and check in.
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Industry expert explains why vendors fail at hotel sales: they pitch to people without authority, lead with features over business problems, and ignore hospitality's complex decision hierarchy.
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In the sleepy coastal town of Longlou, on the northeastern tip of China’s Hainan Island, the morning air used to be filled only with the scent of salt and the sound of fishing nets being hauled ashore. Today, that quiet has been replaced by the…
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In late January, I pushed open a frosted door in Mayfair, London, and entered a different world, engulfed by the intoxicating scent of yeasty bread and caramelized sugar. I was 7 miles from my home in North London, yet I was mentally on vacation: at…
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And just like that: we have a location for season 4 of HBO's The White Lotus. Yes, it was confirmed this week that Mike White and co have settled on a historic property in the French Rivieria: Château de la Messardière…
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Midas PR founder Dr Karine Lohitnavy-Frick offers a different perspective on the year ahead
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Right now, sitting or standing wherever you are as you read this, you might, understandably, think that we’re living in the present. After all, we know about things that have already happened, so we’re not in the past anymore, and if we can’t say…
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The campaign showcases Agoda’s low domestic hotel prices via humorous ad films, offering up to 50% off on select accommodations
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Eatery decorated in style of ancient Chinese gardens also puts on daily stage performance in bid to steal a march on business rivals
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Hotels are betting big on the experience economy and are revamping their digital platforms to become travel marketplaces that curate and sell memorable moments alongside their rooms…
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OYO has become the first hospitality company in India to adopt Google’s latest generative AI video innovation, Veo 3, marking a significant leap in creative storytelling and personalised marketing.
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I used to treat ADR and RevPAR as gospel—twin pillars holding up the temple of “successful” hotel management. Then a six‑year‑old shuffled into our lobby, laced his fingers through Santa’s glove, and whispered that we were the only place he’d get to…
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Why your hotel tech sales strategy is annoying buyers and what to do instead
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Experiential dining is nothing new. It was even parodied on a recent episode of The Simpsons, which famously predicts the future.
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I didn’t expect the prebiotic soda brand to sweep me off my feet with a retro-themed rooms, but I’m here for it
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The 50 Best dictates where to stay. Do its judges even know what they’re talking about? Some of the most influential hospitality rankings in the world are produced in a homely office park in Crawley, an exurb of London. There amid the square bushes…
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When travellers search for a hotel, they’re not just browsing, they’re comparing…
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