Train Your Team To Intentionally Communicate Hospitality Vibes
Doug Kennedy emphasizes the need for hospitality teams to be trained in intentional communication, highlighting its role in conveying a welcoming atmosphere and improving overall guest satisfaction.
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The Pacific Asia Travel Association (PATA), in collaboration with the Research Centre for Digital Transformation of Tourism (RCDTT) at the School of Hotel and Tourism Management of The Hong Kong Polytechnic University (PolyU), has released the PATA…
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Hotel Wellness Concierges, Move Over: This Athens Hotel Has an On-Staff Philosopher
Anthology of Athens is introducing scholar-led conversations that bring ancient Greek philosophy into the modern luxury travel experience.
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Punching, Slamming, Screaming: A Chef’s Past Abuse Haunts Noma, the World’s Top-Rated Restaurant
Dozens of former employees say René Redzepi inflicted physical and psychological violence on the staff for years.
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I work in a real White Lotus hotel, and this is what it's like
Sex-worker cash tips, secret bed swapping and dangerous liaisons – this is what we know and love about the badly behaved staff and guests at TV’s infamous White Lotus hotels. But what is life really like at such a fabulous five-star…
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KKR And Gaw To Sell Tokyo Hyatt Regency Amid Hotel Boom
Growing tourism and favorable economic conditions fuel significant hotel transactions across Japan's hospitality sector.
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