Chinese travellers go all out on social: “Adapt or miss out”, says Dida’s Rikin Wu
Dida’s CEO Rikin Wu has called attention to changing Chinese traveller demand as well as the significant shift in the distribution landscape, cautioning that hoteliers must “adapt to the new Chinese market needs or miss out on the world’s biggest…
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The 'king' of Britain's migrant hotels has officially become a billionaire after amassing his fortune by housing asylum seekers for the Government.
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The Hidden Competition in Hospitality: Why Your Real Rivals Aren’t Other Hotels
Most hospitality marketers define their competition too narrowly — and it’s costing them bookings. They focus on properties that offer similar accommodations or experiences, but travelers don’t make decisions based on industry categories. They care…
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Goes Big in Italy for Annual Dioriviera Beach Collection
BEACHY STATE OF MIND: “White Lotus” may have moved on to Thailand, but Dior is going big in Italy for the rollout of its annual Dioriviera bDioreach collection.
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How to support hospitality staff during Stress Awareness Month
From managing workloads to investing in training, Kelly Tucker, founder and managing director of HR Star, explores how hotels can ease staff stress
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Take a break, take a new hotel brand
James Bland, managing director of BVA BDRC, discusses why the hotel sector is unlikely to suffer from brand fatigue any time soon.
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Madoc Batters, head of cloud and IT security, Warner Leisure Hotels
Madoc Batters likes a challenge. As head of cloud and IT security at Warner Leisure Hotels, he’s inherited a big task – leading the UK hotel chain on a digital transformation journey, including moving the business to the cloud to build a platform…
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Sweet Smell of Success: How scent marketing captures not only hotel guests’ noses, but hearts
Savoring a simple piece of madeleine cake in a cup of tea can evoke memories so intense and complex that novelist Marcel Proust thought to make it part of a book. Proust, besides being a famous novelist, was a pioneer in exploring the concept of…
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I work in a real White Lotus hotel, and this is what it's like
Sex-worker cash tips, secret bed swapping and dangerous liaisons – this is what we know and love about the badly behaved staff and guests at TV’s infamous White Lotus hotels. But what is life really like at such a fabulous five-star…
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The Insider’s Guide to Making the Most of Hotel Concierge Services
A hotel concierge is like having a well-connected friend in a new city—someone who knows the best spots, has the right contacts, and can pull off the (nearly) impossible. Need a last-minute table at the hottest restaurant? Done. Searching for a…
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Global media intelligence firm CARMA has released groundbreaking analysis revealing HBO’s hit series “The White Lotus” as the dominant force driving luxury hotel conversations across Asia. The show’s third season, filmed at the stunning Four Seasons…
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Forget Hotel Buyouts. The Real Flex Is Booking an Entire Town for Your Event
In Sicily, the small village of Castelmola has inspired well-heeled ballers from around the world to buy them out for ultra-exclusive events.
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The #1 Thing Hotel Sales Teams Overlook When Selling to Meeting Planners
Meeting Planners Aren’t Just Booking Your Ballroom—They’re Booking Your People
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KKR And Gaw To Sell Tokyo Hyatt Regency Amid Hotel Boom
Growing tourism and favorable economic conditions fuel significant hotel transactions across Japan's hospitality sector.
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Mohari CEO Smith talks growth plans
Mohari Hospitality is not a big institutional investor, but CEO J. Allen Smith said as it continues to develop more partnerships, it is certainly creating institutional-like capital firepower.
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Why New York’s historic hotels are the hot picks for 2025
Three of Manhattan’s grandes dames are unveiling splashy reopenings that lean into the city’s 1920s heritage. Here’s where to stay this year
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How to develop a successful revenue management strategy
Jim Cockell, the owner and operator of The Old Stocks Inn, epitomises the entrepreneurial spirit of the modern independent hotelier. His journey to transforming a 17th-Century Cotswolds coaching inn into an award-winning boutique hotel is a…
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Tony Truman. From Spaces to Destinations: Lessons in Hospitality
Having spent decades in the hospitality industry, I've seen firsthand what it takes to transform a venue into a sought-after destination.
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