Hotels are building the future. Can government keep up?
I wonder whether the Treasury fully understands what a hotel is becoming…
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Spain introduces hotel accessibility guidelines
Accessibility information guidelines for hotels have been unveiled by the Spanish Tourist Office. A practical framework for “clear, accurate and inclusive” hotel accessibility information has been produced in a new report…
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Airbnb hosts throw tantrums over strict rule changes as site loses its shine
They’re taking their spare keys and going home.
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In the age of algorithms, hotel libraries are an act of resistance
Reading materials are no longer an afterthought in five-star resorts, and a whole industry is developing around selecting what literature deserves to be there
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AI Search is Forcing a Return to the Fundamentals of SEO
'SEO was once the big thing, but despite its importance, it gradually became an afterthought'.
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Even LinkedIn is getting tired of your AI-written posts
Bland, AI-generated posts have made LinkedIn the butt of many an internet joke this year. The platform has heard its users’ complaints about lengthy, generic missives never touched by human hands loud and clear…
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Hotel housekeeping cross-training: How to support staff retention
Cross-training can improve housekeeping flexibility, but staff retention depends on fair workloads, paid training and meaningful career opportunities.
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Your AI-Written Resume Looks Impressive; So Do The Other 200
There is a new problem landing on recruiters’ desks: Resumes and CVs are getting better and that sounds like good news, but there is a catch.
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Travelodge guests are still at risk, finds review launched after sexual assault
Report finds complaints of room intrusions at nearly one in 10 hotels, after woman attacked by man given a copy of her key
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Regenerative hotels: How hospitality is moving beyond sustainability
Regenerative hotels aim to go beyond reducing harm by restoring nature, strengthening communities and keeping more tourism value within destinations.
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Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it once it goes live…
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South Korea introduces two-stage hotel star rating checks
South Korea has adopted two-stage hotel rating checks, including unannounced inspections and anonymous overnight assessments for four- and five-star properties.
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Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Mass data breach on over 100 Dutch hotels hits guests
People with hotel reservations in the Netherlands are being sent convincing fake payment requests by criminals who have obtained their booking details, after a data breach that has hit at least 100 hotels…
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Design Secrets of Immersive Hotels: How the World’s Smartest Stays Pull You Into Their Story
There was a time when a great hotel meant a comfortable bed, a decent breakfast, and a reliable Wi‑Fi connection. That’s no longer enough…
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Sales Equals Speed in 2026 for Hotel Lead Nurturing
We all know the cheetah is the fastest land animal, but do you know what’s the next fastest out on the African savannah? It’s prey.
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Love the scent of your luxury hotel? Buy a bottle and take it home
Luxury travel has a new currency: feeling. Destination still matters but so does the sensation that lingers long after departure. Emotion, not acquisition, now defines the modern travel experience, and hotels are extending that connection beyond…
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How hotels are adapting to the EU and UK Accessibility Laws
The hotel industry is undergoing a structural shift in its digital operations as two major regulatory frameworks take effect across European markets.
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