Hackers siphon data from 5M hotel guests, feeding it live onto Telegram
Cybernews research has uncovered a massive operation that was siphoning booking data from Spanish and Austrian hospitality platforms. Millions of hotel goers may have been exposed.
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Hilton CEO Bullish Outlook: Middle East Geopolitical Risk Won't Derail Growth
Hilton CEO Chris Nassetta champions aggressive hotel sector expansion in 2026 despite Middle East tensions and World Cup demand uncertainty clouding the outlook for global hospitality.
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Booking.com breach raises red flags for insurers as travel scams evolve
Data breach exposes customer booking details and opens the door to highly targeted social engineering incidents
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Booking.com Forced to Clarify Hotel Star Ratings After Landmark Court Ruling
A landmark European ruling is set to reshape how hotel ratings are displayed online, with Booking.com now required to clearly explain the origin of the “star” ratings shown on its platform.
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What I Hate About Hotel Tech. Why, in 2026, is the industry still getting the basics wrong
The author argues hotel technology remains frustratingly basic after 20+ years, with Wi-Fi now more critical than hot water for guest satisfaction.
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A Trend in the Making: How Ongoing Conflict Could Reshape European Travel Demand
Geopolitical tensions are driving travelers away from Middle East hubs toward Asian and European alternatives, with fuel costs rising from $95 per barrel.
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Cyber criminals targeting guests of Dutch Bastion Hotels
Cybercriminals posing as customer service representatives are targeting guests of the Dutch hotel chain Bastion Hotels. Customers are receiving what appears to be phishing messages on WhatsApp containing a remarkable amount of their personal data…
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Hospitality Sector Sees Spike in Phishing Activity: How Hotel Owners Can Protect Their Businesses
Hospitality businesses are being urged to strengthen their cybersecurity practices following a significant increase in phishing attacks within the industry.
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Four insights from FHS World Advisory Board
Senior hospitality leaders at the FHS World Advisory Board in Dubai outlined four market-shaping trends for 2026, covering Middle East performance, investor shifts, wellness assets and technology adoption…
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Washington Hotel in Japan discloses ransomware infection incident
The Washington Hotel brand in Japan has announced that that its servers were compromised in a ransomware attack, exposing various business data.
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Why Bob W treats hotels like software
What if a hotel operated less like a hotel, and more like software? In a recent episode ofMattTalks, Niko Karstikko, co-founder and CEO of Bob W, shared how his company is rethinking hospitality from the ground up. Bob W operates nearly 6,000…
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A Chinese robotics company put its automated production line for robot joints into operation on Sunday, marking a key leap for the embodied artificial intelligence (AI) industry to progress from technology research and development (R&D) to…
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US hotel giant Hyatt allegedly attacked as stolen data appears online
A ransomware gang claims it broke into Hyatt’s global hotel empire, saying it stole internal logins and financial data that could be downloaded for free.
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Social Engineering at the Front Desk: A Growing Threat for Hotels
Every day, hotel front desk staff welcome new guests and collect their personal identifiable information (PII), such as names, addresses, emails, credit card numbers, and even passport data. This trove of data makes hotels attractive targets for…
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The other day I spent time with a few of the truly serious humans in the world of networking and security last week. I always find discussions with these industry experts fascinating, particularly the insights into the thought processes of those on…
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Hilton Hotels accused of cancelling ICE agents bookings in ‘malicious’ move
A Minneapolis Hilton hotel has been accused of refusing accommodation to federal immigration officers, with the Trump administration branding the move as "malicious".
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At least 40 people died and another 115 people suffered injuries after a fire tore through a bar at a luxury Alpine ski resort in Switzerland shortly after midnight on Thursday…
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P.K. Mohankumar spent forty years at the Taj group learning hospitality is not magic but meticulous, slightly mad devotion to detail.
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