Pudu Robotics, a global leader in service robotics sector, has officially unveiled FlashBot Arm, an innovative Semi-Humanoid Embodied AI Service Robot tailored specifically for commercial service environments…
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Pudu Robotics, a global leader in service robotics sector, has officially unveiled FlashBot Arm, an innovative Semi-Humanoid Embodied AI Service Robot tailored specifically for commercial service environments…
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Is Japan’s “unmanned” hospitality dehumanizing, or a selling point?
The absence of human factor can be an attraction for younger generations.
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A NEW fleet of butler robots will serve Brits with booze and food at an iconic Benidorm hotel - and they'll even interact with guests.
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Naresh Mohan bridges tradition and innovation in Malaysia’s hospitality scene
Datuk Seri Naresh Mohan has been in the hospitality industry since the 1990s when he was the “eyes and ears” of JW Marriott Hotel, which opened its doors in Malaysia’s capital city of Kuala Lumpur in 1997…
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Can Robots Boost Hotel Wellness?
The bustling streets of New York City now host a remarkable innovation at one of its iconic hotels. The Lotte New York Palace has introduced the Aescape robotic massage bed, offering guests an unprecedented wellness experience. In partnership with…
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Brains Behind the Bots: Field Notes from the AI Underground
In March 2024, visionary leader Elon Musk opened another artificial intelligence startup, xAI, as an open-source challenge to ChatGPT, which is owned by OpenAI. Then IBM announced it was slashing its staff size in its increasing adoption of…
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Robot-phobia could exacerbate hotel, restaurant labor shortage
Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
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Peabody Hotel gets security robot
See the news video - Peabody Hotel gets security robot
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CaliExpress by Flippy to Debut Fully Robotic Restaurant
Cali Group, which owns global QSR restaurant chain CaliBurger, in collaboration with technology companies Miso Robotics and PopID (a majority owned subsidiary of Cali Group), is set to open CaliExpress by Flippy, a groundbreaking venture that is…
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AI-Enabled Robotic System Targets High-Mix Food Manufacturing
Chef Robotics expands its focus beyond restaurant automation into food manufacturing with its Chef food handling robot. Chef Robotics first appeared on Automation World’s radar as a developer of robotic systems for meal preparation in restaurants…
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Reimagining Hotel Operations and Guest Experiences Through the Integration of AI and Robotics
The hospitality industry is one of many who has taken notice and advantage of the remarkable advancements of technology in recent years…
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Chick-fil-A Reportedly Tests Robot Servers Amid Diner Concerns Around Automation
The quick-service restaurant (QSR) chain, which has more than 2,800 restaurants across the country, is testing out in-restaurant robots at select locations to get customers’ orders to their tables, according to Insider…
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Navigating the 2024 Budget Season: Tech-Driven Strategies for Modern Hospitality
As the hotel industry prepares for its annual budget planning for 2024, we're at a critical moment where technology and financial strategy blend together…
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AI is in the early stages of replacing some human work in Las Vegas, NPR reported on Monday. Robots are already replacing some jobs, such as bartenders and security guards…
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How hotel robots are reducing costs, bettering operations
Although robots are in their infancy within the hotel space, operations and guest experience teams can benefit from adding machines to address tasks from cleaning to security, especially as labor shortages affect hotels’ ability to stay ahead of the…
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Will technology lead to a hotel experience without human service?
A contactless experience with no hotel staff around. A dream come true, or a nightmare?
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Meet Your New Hotel Concierge: The Rise of Robotic Staff in the Hospitality Industry
In the ever-evolving world of hospitality, the rise of robotic staff is a trend that is rapidly gaining momentum. As technology continues to advance, hotels around the globe are embracing the future by integrating robots into their workforce…
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Knightscope (NASDAQ: KSCP), a leading developer of autonomous security robots (“ASRs”) and blue light emergency communication systems, has deployed another K5 ASR; the robot was sent to a hotel in Vancouver, Washington…
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