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Gordon Ramsay's restaurant empire has axed nearly 200 jobs after recording a loss of £13.2 million over last year…
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AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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Cybersecurity company Kaspersky has discovered a wave of artificial intelligence-powered cyberattacks targeting hotel guests, putting payment and personal data at risk.
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Travelodge is considering opening more hotels where guest don't have to talk to staff at all during their stay
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The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
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Top hotels suspend bookings under ‘Half-Half Thai Travel 2025’ scheme due to system glitches.
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Hotel staff across Tenerife and the western Canary Islands will walk out every Friday in July and August amid growing tensions between unions and hoteliers
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Research from Cofense Intelligence has identified a series of Booking.com-themed phishing campaigns targeting hotel chains in the accommodation and food services sector.
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With summer fast approaching, European countries are preparing for a busy tourism season with the UNWTO predicting an increase of 3 per cent to 5 per cent in international visitors this year.
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Some establishments are easier targets than others
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There has been a lot of buzz and heated discussions about the role and impact of AI in the hospitality industry and travel in general.
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A fire has ripped through a hotel in South Korea, leaving at least seven people dead and a dozen injured as guests desperately tried to escape the inferno.
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The UK hotel sector has demonstrated notable resilience in the face of substantial economic challenges over the past few years. Following the Brexit vote, the depreciation of the pound sterling rendered the UK a more accessible destination for…
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Emergency warnings about seismic activity on the Reykjanes Peninsula in Iceland have been downgraded by the country’s Department of Civil Protection and Emergency Management. The region is now in an “Alert Phase.”…
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According to Staze, the carbon footprint for just one night’s hotel stay is 40kg CO2. It’s a stark reminder of the environmental cost that comes with our wanderlust. However, it’s not all gloom and doom in the hospitality scene…
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For hotel managers, dealing with unhappy guests is part of the job: you do your best to smooth ruffled feathers, address the underlying problems and make sure that you manage similar situations better in the future…
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A ski resort in the French Alps has closed its doors permanently after a global warming-induced lack of snow has reduced its ski season to just a few weeks…
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