Robot Goes Berserk in California Restaurant, Dragged Away by Staff After Smashing Tableware
Humanoid robots are rapidly gaining hype, from battlefields to the factory floor.
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Hotel loses all coverage after lying about armed security guards
Lying on an insurance application has consequences – as one Oklahoma hotel discovered after a guest was fatally shot on its premises.
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New EU standards aim to curb fake hotel reviews
The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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CMA launches investigation into leading three hotel chains
Watchdog is probing whether hoteliers broke competition law by sharing sensitive market data
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Rescued Scafell Pike hikers urged to pay hotel bill and return head torches
A mountain rescue team has appealed for two rescued walkers to pay a hotel bill they owe, return head torches they took and collect a hospital crutch one of them used to climb Scafell Pike in treacherous conditions…
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Gordon Ramsay's restaurant empire slashes nearly 200 jobs after losses hit £13.2million last year
Gordon Ramsay's restaurant empire has axed nearly 200 jobs after recording a loss of £13.2 million over last year…
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The #1 Mistake Hotels Make with AI: Bolting It onto Old Workflows
AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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AI-powered cyberattacks target hotel guests worldwide
Cybersecurity company Kaspersky has discovered a wave of artificial intelligence-powered cyberattacks targeting hotel guests, putting payment and personal data at risk.
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Travelodge wants to roll out ‘contactless’ self-serve hotels
Travelodge is considering opening more hotels where guest don't have to talk to staff at all during their stay
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Dine And Dash’ Epidemic Compounding Hospitality Crisis
The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
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Hotel glitch hits Thai travel scheme as bookings halted despite unused subsidies
Top hotels suspend bookings under ‘Half-Half Thai Travel 2025’ scheme due to system glitches.
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Spain tourist hotspot faces summer of 'changeover day' travel chaos as hotel staff set to strike
Hotel staff across Tenerife and the western Canary Islands will walk out every Friday in July and August amid growing tensions between unions and hoteliers
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ClickFix phishing surge spoofs Booking.com to target hotels
Research from Cofense Intelligence has identified a series of Booking.com-themed phishing campaigns targeting hotel chains in the accommodation and food services sector.
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Why the UK risks losing the tourism race
With summer fast approaching, European countries are preparing for a busy tourism season with the UNWTO predicting an increase of 3 per cent to 5 per cent in international visitors this year.
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Security being stepped up to prevent squatting in Mallorca's hotels
Some establishments are easier targets than others
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AI - From Buzz to Practical Implementations in Hospitality
There has been a lot of buzz and heated discussions about the role and impact of AI in the hospitality industry and travel in general.
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A fire has ripped through a hotel in South Korea, leaving at least seven people dead and a dozen injured as guests desperately tried to escape the inferno.
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