Don’t let the bed bugs bite! China’s viral hotel map draws 200,000 users — and angry hoteliers
A viral bed bug tracking app in China has flagged more than 600 hotels, leaving some establishments itching to clear their names over disputed infestation claims.
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Airbnb hosts throw tantrums over strict rule changes as site loses its shine
They’re taking their spare keys and going home.
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480,000 phishing emails sent from a PC hidden behind a fridge in a Japanese hotel room
Police arrested a Chinese couple for placing the computer that was found in a Kobe hotel and using stolen credit cards to make purchases.
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Expedia class action alleges hotel pricing rules drove up room rates nationwide
A new class action lawsuit claims Expedia uses hotel contracts and search-ranking tools to stop hotels from offering lower prices on their own websites or rival booking sites.
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Hotel groups target Syria for tourism as it rebuilds from rubble of civil war
Several global and regional hotel groups are looking to enter or expand in Syria, senior executives told Reuters, betting that its rich history and coastal destinations will attract overseas tourists as well as Syrians who have long lived abroad…
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Failure of Leadership Made a Hotel Sales Cold Call Exercise in Futility
Sales teams must dig deeper to connect, recently, I was the target of a hotel prospecting effort that illustrates how most sales outbounding these days is an exercise in futility, caused by a failure of leadership…
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Bumbling Cybercab Gets Trapped in Hotel Parking Lot, Drops off Passenger Right Where He Started
In Austin, a man’s attempt to be chauffeured out of his hotel in style was foiled when his confused ride couldn’t even pull out of the building.
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A former North Carolina hotel clerk has been sentenced to 117 to 153 months in prison after pleading guilty to 57 identity theft and financial crime charges involving nearly 120 hotel guests.
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UK tourist tax could do 'more harm than good', hotel bosses warn
A group of Bristol hotel bosses is warning that taxing visitor overnight stays could do "more harm than good" and are calling to be involved in any changes across the region.
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Man posing as NBA star steals $90K luxury car from Georgia hotel
Police linked the suspect to another vehicle theft in Savannah two weeks before the BMW went missing
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The High Court of Justice of the Canary Islands has issued a landmark ruling for the tourism sector in the archipelago. The decision fully upholds the lawsuit filed by the CC.OO and UGT unions against the companies that make up the Riu Group…
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California police department caught 'passive monitoring' hotel pool
A small California city came into national view this week after a late-night host publicized its police department’s widespread surveillance network and questioned why its cameras had recorded a hotel property and its pool “for hundreds of…
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Research suggests that collecting these toiletries is usually less about saving money and more about how the brain processes rewards, possessions, and travel experiences…
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Hotel safety takes centre stage after UK incidents
UK hotel incidents have renewed focus on safety, security and stronger emergency procedures to protect guests and staff.
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A W Hotel building contractor is hit with another court judgment, this time for $42.4 million
One of the largest building contractors in the United States has been hit by another multimillion judgment as a result of the dispute over the W and Element hotels in Center City.
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Is it ever OK to lie to get an upgrade in a hotel or on a flight?
Hotel staff know guests stretch the truth, and for years, many didn’t mind. But as social media influencers encourage more guests to fib for an upgrade, the industry risks reaching breaking point
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Hotel owners say Marriott’s reward program is ripping them off
A group of hotel owners are sick of footing the bill for Marriott customers who cash in their credit card points for discounted stays.
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Patriarchate approves turning historic Buyukada Greek orphanage into hotel
The Fener Greek Orthodox Patriarchate has decided to turn the historic Buyukada Greek Orthodox Orphanage into a hotel, saying the severely damaged wooden landmark can no longer be kept up without a sustainable income model…
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