Hotel tech is advancing, but operational impact still lags: Otelier
Otelier has released The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward, an industry report developed in partnership with hospitality software company Agilysys and cloud business management company Sage…
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Flow Thru — this is my abbreviation — is a catch-all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention…
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Did Revenue Management kill hospitable in hospitality?
Let’s talk about the elephant in the lobby. It’s this: Revenue Management made hospitality… kinda less nice.
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Can Los Angeles "Digest" the Olympics? Why hotels should start preparing now
In 2028, Los Angeles will become the center of global attention as it hosts the XXXIV Summer Olympic Games. Although the event is still several years away, in the tourism and hospitality industry, time moves differently. Preparing for such a…
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What Key Hotel Metric Is After RevPAR
RevPAR is a critical statistic for hotels. It always has been, always will be. But it has some gaps. Namely, it doesn’t quite fit in the modern world of hotels that’s focused on growing ancillary spend as well as the relationship between ancillaries…
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Running a successful hotel is predicated on a lot of things. The PMS is pivotal.
There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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Otelier data breach exposes info, hotel reservations of millions
Hotel management platform Otelier suffered a data breach after threat actors breached its Amazon S3 cloud storage to steal millions of guests' personal information and reservations for well-known hotel brands like Marriott, Hilton, and Hyatt…
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Hotelogix introduces hourly booking feature to help hotels maximize revenue opportunity
Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their…
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Overwhelming hotel tech market whittled down to 3 key factors
We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
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Exploring the Future of Property Management Systems: Learnings from Hotel Tech Report
Property management systems (PMSs) have been around since the 1970s. Fifty years on, those early pioneers bear little resemblance to today’s cutting-edge PMSs, and now the rate of innovation seems faster than ever…
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Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”
Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI…
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Is my hotel room pricing logical?
Setting the right price for a hotel room can be a straightforward task for some, yet complex for others. Regardless, the key question remains: Is the price point logical?
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HotelTechReport, the leading online buying platform for hotel technology, has announced that it has surpassed 50,000 authentic product reviews. This milestone represents a significant achievement for the hotel software community, underscoring the…
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Tech-centric hotel operators look to upend the traditional management model
In fall 2021, the Ace Hotel in Pittsburgh’s East Liberty neighborhood reopened after being forced to close during the COVID-19 pandemic. Only thing was, it no longer was the Ace Hotel. Now called The Maverick by Kasa, the hotel’s owner decided to…
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Legacy PMS is Negatively Impacting Guest Intelligence and a Barrier to Innovation
As the former COO of Shiji ReviewPro, my team and I have worked with many clients over the years across the globe to optimise the process of the collection of quality of the guest data that they are collecting from their guests during the…
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SiteMinder launches revolutionary mobile platform for hotel revenue management
SiteMinder, the software platform that maximises hotels' full revenue potential, has launched its mobile platform. This move marks the first step towards the delivery of SiteMinder's innovative platform, which is set to officially roll out later…
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Global Comfort Group Corp And Hotelogix: Revolutionizing Sustainable Hotel Management
Global Comfort Group Corporation (GCGC), the renowned hotel management company overseeing leading brands such as Hotel Sogo, Eurotel, Apo View Hotel, Hotel DreamWorld, and Astrotel, forged a groundbreaking partnership with Hotelogix, a cloud-based…
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