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Luxury hospitality is facing an identity crisis with too many hotel brands becoming “homogenous”, according to Wild Origins Founder Neil Jacobs.
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High-end storage units for supercars, fine art and wine to launch in Central London, offering hospitality-grade service for affluent clients and business travellers
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In the early 2000s, the online travel landscape looked very different from today. Expedia, Orbitz, Hotels.com, Travelocity and CheapTickets all operated as independent companies, competing aggressively for consumer attention…
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In our new monthly feature, hospitality leaders share the moments that have taught them valuable career lessons. Adam Dyke, general manager of The Grand, York reflects on the biggest takeaways from his prolific career in hospitality…
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The Middle East is building the world’s boldest tourism dreams—but will rising heat rewrite the rules of ROI, resilience, and reputation? From 50 °C “death zone” summers to exploding cooling costs and stranded giga-assets, the risks are no longer…
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If your hotel room doesn’t have these basic features you really need to lift your booking game.
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First, I want to thank everyone actively commenting on this hot topic here, only through open discussion can we understand the problem and find real solutions, rather than speculate on trendy terms.
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It was on a ferry to Bilbao from Southampton, teetering on the edge of a low bunk and sobbing with exhaustion, that I learned the first rule of accessible accommodation. Which is that it probably isn’t. Not for me, anyway…
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The hospitality industry operates at the nexus of service and environment, making it uniquely vulnerable to the escalating frequency and intensity of natural disasters. Recent events in North Carolina, Texas and New Mexico serve as stark reminders…
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Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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CIMC Modular Building Systems, or CIMC MBS, has signed an agreement to construct the Earth Hotel in Riyadh, marking its inaugural hospitality venture in the Middle East and North Africa. This sustainable project highlights the Chinese company's…
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In 2028, Los Angeles will become the center of global attention as it hosts the XXXIV Summer Olympic Games. Although the event is still several years away, in the tourism and hospitality industry, time moves differently. Preparing for such a…
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B&B HOTELS is set to complete its first hotel using modular timber construction in Neustadt in Holstein by autumn 2025…
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There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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People say sustainability is important to them, but their travel choices don't always reflect these views. How do hoteliers manage?
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Digital transformation in hotels isn’t stuck because hoteliers are scared of spending. In fact, hotels spend millions every decade on renovations, replacing FF&E (furniture, fixtures, equipment), and upgrading HVAC systems without blinking…
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What hotel brands don’t know is that they can create great financial bench strength in their hotels and their owners will pay 100% of the cost. Brands also don’t know that they can create this bench strength with resources that are readily…
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