What Happens When Influencers Find Your Favorite Hotel?
A luxury hotel’s greatest asset is the one thing it increasingly struggles to advertise: privacy.
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Korea orders suspensions for hotels hiding rates or overcharging guests
Korea will impose an immediate five-day operational suspension on hotels and lodges caught price-gouging or failing to transparently list their rates, the Ministry of Health and Welfare said Monday.
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Booking site crackdown failed to cut online hotel prices – but unlocked cheaper deals offline
A major French policy designed to make hotel prices more competitive online may not have worked as intended, but it did unlock cheaper deals for customers booking directly with hotels.
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The Aman Infiltration: How a Global Money Laundering Kingpin Tainted a $3 Billion Hotel Brand
As law enforcement closes in on Benjamin Mauerberger’s scam network, the luxury Aman hotel brand faces a boardroom civil war as elite shareholders demand to know how a global fugitive laundered "pig-butchering" proceeds into their $3B portfolio…
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New EU standards aim to curb fake hotel reviews
The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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Indonesia moves to regulate unregistered tourism accommodation
New Indonesian government rules will require all hotels, villas and short-term accommodation to hold valid licences by March 2026 or risk being removed from online travel agency (OTA) platforms, the Ministry of Tourism has announced…
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Amazon's lawsuit against Perplexity intensifies scrutiny of AI-generated answers and data sourcing, with knock-on effects for how travel demand is identified and directed online.
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Aimbridge sues former CEO, co-founder
Lawsuit against David Johnson alleges a violation of contractual restrictive covenant obligations; asks court for expedited discovery.
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Fake captain allegedly flew hundreds of plane passengers using forged credentials
It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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Former outback pub manager claims ‘rape me’ messages to worker were ‘work terminology’
The former manager of a famous outback pub in a West Australian tourist hotspot has told a jury that messages he sent to his employee asking her to “rape” and “abuse” him were “work terminology”.
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From parliament to luxury hotels, Nepal's protest movement targeted the elite
As protesters in Nepal stormed parliament this week forcing the prime minister to quit, luxury hotels and residences were attacked by arsonists amid anger at the lavish lifestyle of the elites in one of the world's poorest countries…
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How the 'asylum king' worth £400 million ran Britannia Hotels into the ground
Even if you're disdainful as to the validity of online hotel reviews, customer feedback that contains phrases including 'absolutely dire' and the words 'drab', 'grimy', 'smelly', and even 'disgusting', may give even hardened digital cynics pause for…
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Hotel Miramar ceasing operations at end of October; 108 employees to be laid off
Hotel Miramar Singapore will cease business operations at the end of October, it was announced on Friday (Aug 29), a move that would see 108 employees laid off.
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Three Critical Clauses Hotel Owners Overlook in Their Management Agreements
As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time…
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How insurance has become a disruptive force in hotel underwriting
After years of pandemic-driven disruption, RevPAR has largely returned to pre-2020 levels across many US hotel markets, particularly those with strong leisure demand. This metric increased by 1.8 percent last year, with CoStar noting it reached…
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Kyoto hotel forces Israeli tourist to declare non-involvement in war crimes - report
The tourist referred the incident to the Israeli Ambassador to Japan, Gilad Cohen, and sent a letter to Kyoto Governor Takatoshi Nishiwaki raising concerns over discriminatory practices.
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How hospitality operators can combat payment fraud
Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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OYO revises check-in policy, unmarried couples no longer allowed
Leading hotel booking platform OYO has introduced a new check-in policy for its partner hotels. According to the new guidelines, effective this year, unmarried couples are no longer allowed to check in…
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