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The hotel industry is undergoing a structural shift in its digital operations as two major regulatory frameworks take effect across European markets.
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The European Union is enforcing stricter rules on environmental marketing with the Empowering Consumers for the Green Transition Directive (EU 2024/825).
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Lying on an insurance application has consequences – as one Oklahoma hotel discovered after a guest was fatally shot on its premises.
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New Indonesian government rules will require all hotels, villas and short-term accommodation to hold valid licences by March 2026 or risk being removed from online travel agency (OTA) platforms, the Ministry of Tourism has announced…
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China's market regulator has opened a formal investigation into online travel platform Trip.com Group for suspected abuse of its dominant market position and monopolistic practices, according to an official notice released on Wednesday…
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MALAYSIA is estimated to be losing about RM58 million annually in revenue from the hotel industry due to the growing use of unregistered online accommodation booking platforms, a trend that has significantly affected the survival of local budget…
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They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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A senior hotel manager who was sacked after he used one of the rooms to drunkenly play loud music at 3am and have sex with a junior female colleague has won his claim for unfair dismissal.
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Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Marta Hermoso, the influencer accused of being an accomplice in the robbery of a luxury hotel in Madrid, has found herself at the center of a sensational legal drama that has captivated both social media and traditional news outlets. The case…
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Italy is taking strong steps to protect its tourism industry by targeting fake hotel and restaurant reviews with new laws.
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When hotel owners secure a franchise or management agreement for a hotel with a carefully chosen global brand, they don’t always think about regulating the details of the future sale of the hotel. Unless you have negotiated the transfer approval…
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The hotel industry is poised for significant shifts in 2025, with private- equity (PE) firms continuing to play a prominent role in hotel asset acquisitions. As economic conditions evolve, emerging trends in experiential travel, asset positioning…
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A couple has won nearly £4,000 in damages after complaining about stale croissants and mouldy rooms during their stay at a four-star French hotel.
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Leading hotel booking platform OYO has introduced a new check-in policy for its partner hotels. According to the new guidelines, effective this year, unmarried couples are no longer allowed to check in…
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A Turkish court on Wednesday sentenced the owner and architect of a hotel where 72 people died after it collapsed following an earthquake last year to over 18 years in prison.
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Hotel chains promoting cut-price rooms may be misleading customers using “bait pricing”, says a new investigation by Which?.
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