i-City, Wyndham seal RM200mil deal to launch AI-powered hotel
A signing ceremony between Tan Sri Lim Kim Hong, chairman of I-Berhad (right) and Ooi Joon Aun, Asia Pacific president, Wyndham Hotels & Resort, witnessed by a humanoid robot, marked the launch of Wyndham i-City - a key milestone in i-City’s…
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Naresh Mohan bridges tradition and innovation in Malaysia’s hospitality scene
Datuk Seri Naresh Mohan has been in the hospitality industry since the 1990s when he was the “eyes and ears” of JW Marriott Hotel, which opened its doors in Malaysia’s capital city of Kuala Lumpur in 1997…
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Brains Behind the Bots: Field Notes from the AI Underground
In March 2024, visionary leader Elon Musk opened another artificial intelligence startup, xAI, as an open-source challenge to ChatGPT, which is owned by OpenAI. Then IBM announced it was slashing its staff size in its increasing adoption of…
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Navigating the 2024 Budget Season: Tech-Driven Strategies for Modern Hospitality
As the hotel industry prepares for its annual budget planning for 2024, we're at a critical moment where technology and financial strategy blend together…
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Will technology lead to a hotel experience without human service?
A contactless experience with no hotel staff around. A dream come true, or a nightmare?
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Meet Your New Hotel Concierge: The Rise of Robotic Staff in the Hospitality Industry
In the ever-evolving world of hospitality, the rise of robotic staff is a trend that is rapidly gaining momentum. As technology continues to advance, hotels around the globe are embracing the future by integrating robots into their workforce…
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