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Three HICAP legends opened the conference by discussing their careers as well as technology and emerging markets.
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The diversification of holiday destinations is a major trend in leisure hospitality as travellers seek new experiences beyond the beach, unique locations away from the crowds and cooler temperatures in times of heatwaves. And mountain resorts stand…
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The extended-stay hotel segment is still having its moment. In fact, its shine may have never been brighter. The asset class, characterized by long stays, from several days, to weeks, to months, and design elements, such as in-room kitchens and…
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The 50 Best dictates where to stay. Do its judges even know what they’re talking about? Some of the most influential hospitality rankings in the world are produced in a homely office park in Crawley, an exurb of London. There amid the square bushes…
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After two years of solid recovery, the global hospitality industry has moved into “steady, modest and expected” growth patterns but Africa presents a far more complex picture.
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Recently, the Switzerland’s price watchdog (Der Preisüberwacher / Le surveillant des prix) ruled that Booking’s hotel commissions were 'abusively high' and ordered the OTA to lower them by 25% for Swiss hotels…
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Twenty years ago, hospitality looked very different. Kitchens ran on handwritten tickets and verbal handoffs. POS terminals were clunky, fixed to the counter, and limited to basic transactions. Front-of-house teams juggled high guest expectations…
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Hospitality pros say Marriott will need to work hard to ensure CitizenM doesn’t cannibalize its other lifestyle brand, Moxy. CFO Leeny Oberg says that won’t be a problem.
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Speaking at the second edition of the Mumbai Tech Week 2025, Ritesh Agarwal emphasizes humility in leadership and overcoming fear in entrepreneurship.
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As with every year (almost every year) since 2011, I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. I find analyzing the most clicked headlines to be a good way to see what interests the…
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Hoteliers are starting to realise that room rates alone can’t drive the profits they need. As many reach a ceiling when it comes to average daily rates (ADR), there’s a question mark hanging over how to boost the bottom line. It has to come from…
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