Hotels are building the future. Can government keep up?
I wonder whether the Treasury fully understands what a hotel is becoming…
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Airbnb hosts throw tantrums over strict rule changes as site loses its shine
They’re taking their spare keys and going home.
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Young chefs outline hopes for lasting hospitality careers
Retaining young chefs remains a challenge for hospitality operators, with new research from Nestlé Professional highlighting the factors influencing whether the next generation of kitchen talent stays in the industry long term…
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In the age of algorithms, hotel libraries are an act of resistance
Reading materials are no longer an afterthought in five-star resorts, and a whole industry is developing around selecting what literature deserves to be there
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Why the next hospitality design opportunity is refurbishment
Keeping guests happy is the number one priority in hospitality, yet when we talk about hotel design, much of the conversation is focused on what is new…
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mrp hotels Expert Paper 2026 – Guidance for the hotel property market of tomorrow
With 497.5 million guest nights, German accommodation providers once again reached a record high in 2025…
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Booking Holdings has launched Vayo, a personal AI travel service, with plans to invest $100 million in the business. The Seattle-based company opened a waitlist for its free, invite-only private beta on October 14…
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The Hotel Investment Lifecycle Is No Longer Linear, According to New Cushman & Wakefield Insight
Higher capital costs, operational complexity and shifting investor expectations are forcing hotel owners and developers to revisit decisions at every stage of ownership.
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India’s Hotel Pipeline Reaches 1.61 Lakh Rooms
Hotelivate-Savills finds Bengaluru and Hyderabad leading RevPAR growth, while proposed supply raises absorption concerns in smaller markets.
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Europe’s hotel shake-up opens doors for digital operators
Regulatory tightening, changing traveler needs, labor shortages, and hotel succession challenges are creating new opportunities for digital operators.
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Expedia class action alleges hotel pricing rules drove up room rates nationwide
A new class action lawsuit claims Expedia uses hotel contracts and search-ranking tools to stop hotels from offering lower prices on their own websites or rival booking sites.
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Mews Survey Finds 89% of Hotel Guests Prefer AI in Background, Not at Front Desk
A global survey of 3,250 travelers found that while most hotel guests are open to artificial intelligence (AI) in hospitality, 89% prefer AI to operate behind the scenes or alongside human service, rather than replacing staff in guest-facing roles…
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Hotel reputation management: how to handle negative and fake reviews
An effective review-management process helps hotels investigate complaints, respond professionally, challenge fake content and turn guest feedback into operational improvements.
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Hotel Blacklist Launches New Accommodation Industry Risk Assessment Tool
Hotel Blacklist has launched a new free online resource designed to help hotels and accommodation providers identify high-risk guests and prevent potential financial losses, property damage, fraud, and disruptive behaviour. The service, available…
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Travelodge guests are still at risk, finds review launched after sexual assault
Report finds complaints of room intrusions at nearly one in 10 hotels, after woman attacked by man given a copy of her key
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Interview with Laurent Vernhes, Co-Founder of Tablet Hotels
I recently went one-on-one with Laurent Vernhes, co-founder of Tablet Hotels and founder of mva.wine
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Hotels still stuck on manual work despite increased AI adoption
Hotels are increasingly using artificial intelligence (AI), but manual work continues to weigh teams down.
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How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action
The industry does not need a new dashboard for every soft date. In many cases the hotel already has enough data. What is missing is a reliable bridge from “we know these dates are weak” to “here is what we are doing about them this week."…
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