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The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
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When my husband and I traveled to Norway and the Arctic Circle last year, we decided to stay in an otherworldly ice hotel — the Sorrisniva Igloo Hotel at Sorrisniva Arctic Wilderness Lodge in Alta, Norway…
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The period between or 'betwixt' Christmas and New Year – now dubbed Twixmas – is fast becoming a time when 50- and 60-somethings, caught between caring for children, grandchildren and their own ageing parents, can escape for a relaxed mini-break…
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“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
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Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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Nearly two-thirds (63%) of hotel guests in the UAE have abandoned their bookings because their preferred payment methods weren’t available, according to new research from FinTech Adyen. This statistic highlights a major challenge for the hospitality…
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The newly transformed W Hotels’ flagship properties have reimagined their cultural programming and offerings across hospitality, music and fashion to cater to the demands of its discerning clientele. Now, BoF sits down with the senior vice president…
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The aparthotel market is on a rapid growth trajectory, with the global extended-stay hotel sector valued at $54.5 billion in 2023 and projected to reach $166.5 billion by 2033, according to Future Market Insights…
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Gone are the days when guests simply ordered a club sandwich and skinny fries. Hotel guests make some rather outlandish and unusual room service requests, according to a new report.
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In-room aquariums and nightly light shows aren’t even the most exciting features of the subterranean InterContinental Shanghai Wonderland, now starring in a new series of Amazing Hotels
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Last week, on a Swedish train somewhere between Linkoping and Mjolby, as I struggled to open a bag of cheesy doofers that was to serve as my lunch, my travel companions began unwrapping their own picnics. Some, like me, had made hasty and…
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Want a premium hotel experience? Don't make these errors on your next trip.
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Ellen Kensington marks the second addition to KOP Group’s UK portfolio following its acquisition of Charlton House in Somerset last year.
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Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends…
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An upscale hotel has launched a sensual 'self love' package for $350 per night.
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Staying at a nice hotel feels like such an indulgence, but even the most basic accommodations can be quite pricey. To upgrade to a larger room or one with a scenic view, for example, may be desirable but does not always fit into your travel budget…
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