KFC Ditches Pepsi for Coca-Cola Across Its US Restaurants
Fried-chicken chain KFC reached an agreement to serve Coca-Cola Co. beverages in the US, dislodging PepsiCo Inc. as a longtime restaurant partner.
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Financial Controls - Three Things at Breakfast
Ask most owners where their breakfast food cost problem lives and they will point at the kitchen, the supplier, or the person setting up the buffet at five in the morning. In my experience, they are almost always pointing in the wrong direction…
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Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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If I Had 30 Days to Turn Around a Hotel, Here’s Exactly What I’d Do
Someone asked me recently what I would do if I had just 30 days to improve a hotel’s performance. It is a question I have thought about a lot over the years because the answer gets to the heart of any effective hotel turnaround strategy…
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What’s the culprit for hotel profit margin erosion? New data from LWHA explains
Hotels are complicated to run, but there is one easy concept: If revenues are higher than expenses, turning a profit is the result. Unfortunately, the broader hotel industry is looking down the barrel of a cost-filled gun that isn’t shooting blanks…
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Hotels can refuse tourists tap water, Italy's top court rules
A tourist’s simple request for a glass of tap water at a hotel restaurant in the Italian Dolomites has culminated in Italy’s top court ruling that being served water from the tap is not a consumer right, after a lengthy and costly legal saga…
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Sustained tourism, corporate travel to push room rates up to 6% in 2026
India's hospitality sector is set for steady growth in 2026, with hotel room rates rising as domestic tourism, corporate travel and MICE demand continue to outpace new supply across major markets.
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Inside Whisky Maker Ardbeg’s Whimsical New Hotel in Scotland
Single-malt whisky maker Ardbeg just stepped onto the hotel scene.
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In battle for independents, Curator touts control
The collection of independent hotels recently grew to 81. President Jen Barnwell discusses the lure of big brands, cost containment and F&B opportunities.
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Why China’s high-end hotels are now setting up food stalls outside
ZHENGZHOU, Henan – On a sweltering 36 deg C evening, a man stood under a makeshift tent outside his hotel, scooping a Chinese summer delicacy into takeout boxes – piping hot xiao long xia, or crayfish – selling for just 38 yuan ($5.30) per 500g…
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China enforces Kim Young-ran Law to curb hospitality for public officials
China has announced stringent new guidelines to eliminate the culture of hospitality for public officials. The so-called 'Chinese version of the Kim Young-ran Law' regulates even dining occasions that exclude family or friends…
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Free breakfast is disappearing at popular hotel brands
Have you ever planned part of a vacation stay around a free breakfast? Whether it’s sitting down for eggs and waffles or having a coffee and banana to go, complimentary morning meals are a key factor for many travelers when choosing a…
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No bed, just breakfast: Hotel buffets sizzle with walk-ins in new dining trend
Around 7:30 a.m. on a recent Thursday, a sharply dressed man in his 40s strolled into a buffet restaurant of a hotel in Yeouido, western Seoul, with the ease of a regular.
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Why Your Favorite Server Quit — the Real Cost of Hospitality Burnout
Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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Unpopular opinion: I'm not a fan of hotel breakfasts
It doesn’t bother me if the hotel breakfast is included with my stay or not. Most times, I’d rather eat at a nearby café that’s favoured by locals.
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Why the asset-light model has prevailed in hotels
The asset-light model is all about the give and get. Major hotel brands give owner-investors the power to fly their flag, while collecting a fee. These owner-investors, in turn, give their time, energy and money to support the asset’s day-to-day…
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How Hilton Supply Management (HSM) transforms spend analysis into actionable savings for hotels
In the hospitality industry, effective spend management is essential for protecting a property’s bottom line, and HSM's innovative procurement-led property review service helps hoteliers identify significant cost-saving opportunities without…
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How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
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