How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
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Squeezing revenue beyond hotel rooms - Hoteliers' Discussion
Hoteliers are starting to realise that room rates alone can’t drive the profits they need. As many reach a ceiling when it comes to average daily rates (ADR), there’s a question mark hanging over how to boost the bottom line. It has to come from…
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