Count Your Missed Calls Before You Buy Phone AI
Exclusive Feature: If you run a small hotel, someone has probably tried to sell you an AI that answers the phone, and the pitch may have opened with a figure about how many calls hotels miss.
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Hotel franchisees face growing impact conflicts
Hotel groups may benefit from expanding their brand portfolios, but competing properties can put existing franchisees' occupancy, room rates and profitability under pressure.
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Why the next hospitality design opportunity is refurbishment
Keeping guests happy is the number one priority in hospitality, yet when we talk about hotel design, much of the conversation is focused on what is new…
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Jamaica’s hotel operators are exploring the possibility of collectively restructuring their property insurance arrangements amid mounting dissatisfaction over delayed and reduced settlements of Hurricane Melissa claims…
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The Hotel Investment Lifecycle Is No Longer Linear, According to New Cushman & Wakefield Insight
Higher capital costs, operational complexity and shifting investor expectations are forcing hotel owners and developers to revisit decisions at every stage of ownership.
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India’s Hotel Pipeline Reaches 1.61 Lakh Rooms
Hotelivate-Savills finds Bengaluru and Hyderabad leading RevPAR growth, while proposed supply raises absorption concerns in smaller markets.
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Europe’s hotel shake-up opens doors for digital operators
Regulatory tightening, changing traveler needs, labor shortages, and hotel succession challenges are creating new opportunities for digital operators.
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World Cup failed to deliver economic boost to LA hotels, report says
The 2026 FIFA World Cup failed to deliver the anticipated boost to Los Angeles hotels, with nearly three-quarters of surveyed hotels reporting a negative financial impact and many maintaining staffing levels or making cuts, according to an…
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Hotel groups target Syria for tourism as it rebuilds from rubble of civil war
Several global and regional hotel groups are looking to enter or expand in Syria, senior executives told Reuters, betting that its rich history and coastal destinations will attract overseas tourists as well as Syrians who have long lived abroad…
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How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action
The industry does not need a new dashboard for every soft date. In many cases the hotel already has enough data. What is missing is a reliable bridge from “we know these dates are weak” to “here is what we are doing about them this week."…
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Gulf hotel expansion hits a pause, but investors stay interested
Hotel operators are adjusting their Gulf expansion strategies in response to regional conflicts and disruptions. Indian Hotels Company is delaying some projects in Saudi Arabia and Bahrain while assessing new opportunities in Oman and Dubai…
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Why London Hotels Are Switching to Dynamic Pricing
London is an unusually difficult city in which to set a hotel room rate and leave it alone. Demand does not simply rise in summer and fall in winter…
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How Berlin’s housing shortage is reshaping hotel development
Berlin’s housing needs are intensifying competition for land, making hotel conversions, mixed-use projects and demand-led locations increasingly important.
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UK tourist tax could do 'more harm than good', hotel bosses warn
A group of Bristol hotel bosses is warning that taxing visitor overnight stays could do "more harm than good" and are calling to be involved in any changes across the region.
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4 hidden risks that trip up Caribbean hotel buyers
Caribbean hotels and resorts have delivered some of the strongest performance in the hotel industry over the past several years, making the region increasingly attractive to investors. But many of the assumptions that apply to underwriting U.S…
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The world’s two largest hotel brands are both Chinese
But scale at home doesn't yet prove they can win abroad.
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The global hotel construction pipeline reaches a record high project count
The Q2 2026 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that the global hotel construction pipeline reaches a new all-time high project count with 15,976 projects/2,433,948 rooms…
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150 million foreign visitors are checking into China’s budget hotels
A manager at an ibis hotel in Zhangjiajie says that going to work these days feels a little like “walking into the United Nations.”
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