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People with hotel reservations in the Netherlands are being sent convincing fake payment requests by criminals who have obtained their booking details, after a data breach that has hit at least 100 hotels…
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Hotels are complicated to run, but there is one easy concept: If revenues are higher than expenses, turning a profit is the result. Unfortunately, the broader hotel industry is looking down the barrel of a cost-filled gun that isn’t shooting blanks…
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Data breach exposes customer booking details and opens the door to highly targeted social engineering incidents
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The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM.
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As protesters in Nepal stormed parliament this week forcing the prime minister to quit, luxury hotels and residences were attacked by arsonists amid anger at the lavish lifestyle of the elites in one of the world's poorest countries…
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Designed for hotels that want the flexibility of independence with the support, systems and scale of a modern platform, Mayfield provides operational freedom, access to global markets and a wide range of systems and advanced technology to increase…
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New resource offers actionable insights for hotel owners and revenue managers seeking integrated commercial approaches
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If your hotel is still using an outdated Comp Set—or worse, none at all—you’re flying blind. The right Comp Set is more than just a list of nearby hotels. It’s a strategic tool that helps you maximize revenue, control costs, and stay ahead of the…
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There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
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In a recent interview with Hotel Management Magazine, Richard Valtr, founder of Mews, shared insights into the company's growth and the future of the hotel industry…
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The trend raises concerns about the sector's recovery and future stability amid shifting travel patterns and economic pressures.
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Hoteliers and travel agencies have warned that controversial new hotel registration rules in Spain are not only difficult to implement but will make holidays more expensive for travellers and could hurt the tourism sector's competitiveness abroad…
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Rising costs, changing booking trends, good leaders, and even the weather…are just some of the things that have influenced the performance of hotels so far this year.
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The aparthotel market is on a rapid growth trajectory, with the global extended-stay hotel sector valued at $54.5 billion in 2023 and projected to reach $166.5 billion by 2033, according to Future Market Insights…
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With the pandemic largely in the rearview mirror, the last twelve months have been about interest rates, less transactions, and wild presidential election cycles worldwide. The hotel industry will be impacted in significant ways as these issues…
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The annual JLL Hotel Operations’ Sentiment Survey has forecasted mixed fortunes for the hotel sector in the Asia Pacific region in the year ahead.
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