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For Zhuang Baichuan, a seasoned traveler from Ningbo in east China, a recent layover in Lanzhou offered more than just a taste of the northwestern city's famed beef noodles. It also provided a glimpse of the profound upgrades in China's service…
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Publication Air Mail ran a story entitled “The Bonvoy Problem,” with the subheading being “Points programs are destroying the luxury-hotel experience. Can anything stop the freeloaders?”
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Europe: Hotel consultancy HVS’s annual European Hotel Valuation Index (HVI) shows hotel valuation grew only 0.2 per cent across the continent in 2025.
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Sabre Corporation (NASDAQ: SABR), a leading global travel technology company, today announced a new agreement with Shanghai Fuxun Information Technology Co…
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You have approved every request for new sales automation systems, because salespeople report being overwhelmed with inbound leads.
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Hotel profitability is under increasing pressure due to inflationary headwinds and payroll increases. Relying on traditional income sources is no longer enough: owners, operators and asset managers are now identifying alternative sources both within…
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Soaring construction costs and wary banks across much of the world have led to the growing popularity of conversions among hotel developers.
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China's market regulator has opened a formal investigation into online travel platform Trip.com Group for suspected abuse of its dominant market position and monopolistic practices, according to an official notice released on Wednesday…
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It’s that time of year again. The holiday decorations are up, the budget reviews are dragging on, and your inbox is drowning in "The Top Trends for 2026."
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What GMs can learn from Makkah’s operational playbook to build resilient hotel operations. When every day feels like peak season, hotel leadership becomes less about managing the moment and more about building stamina…
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Years at a luxury hotel teach you a lot about people. I could usually tell who would tip well before they even reached the front desk.
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At WiT Singapore, hotels and OTAs find common ground in a new battleground: trust, experience, and emotion.
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Independent hotels worldwide are navigating a market shaped by rising operational costs, persistent staff shortages, and evolving traveller expectations.
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Let’s talk about revenue management.
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The next-generation Colee family leadership of owner-operator Noble House Hotels & Resorts is gearing up for what they expect to be increasing opportunity for equity participation, acquisition and third-party management growth by launching an…
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Multinational hospitality company IHG Hotels & Resorts (IHG) has announced a collaboration with the Chinese professional Honor of Kings (HoK) league, the King Pro League (KPL). Financial terms of the partnership were not disclosed…
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Stop Chasing the Wrong Leads. Start Closing the Right Ones.
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With the 2026 budgeting season around the corner, the question of marketing investment has once again become front and centre. In a recent Hospitality Net Viewpoint Max Starkov set the stage by highlighting a striking imbalance: while U.S…
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