Fake captain allegedly flew hundreds of plane passengers using forged credentials
It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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Guests reportedly left stranded mid-stay following collapse of Marriott-linked hotel chain
The sudden announcement that the hotel operator was no longer working with Sonder caused some guests to spend thousands to find new rooms on short-notice
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Refining assets, cutting costs: How China’s hotel industry seeks value growth
Cushman & Wakefield has released its 2025 China Hotel Industry Market Investment and Value Insights report.
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United Airlines Can’t Find Hotels Willing To Take Its Flight Attendants – Here’s Why
United Airlines is reportedly struggling to find hotels that will take its flight attendants during layovers, according to the Association of Flight Attendants (AFA-CWA) which represents more than 25,000 crew members at the Chicago-based carrier…
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Guy Grossi sells Melbourne Italian institution, buyer revealed
Celebrity chef Guy Grossi is selling Melbourne fine dining institution Grossi Florentino and other restaurants after more than 25 years running the high-profile venue.
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CBRE’s revised global hotel outlook
While some markets see gains, quieter seasonal events, tariff changes, and competition from alternative lodging are reshaping expectations for the year.
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Iconic London hotel fined over horror fall which left engineer with broken neck
An iconic London hotel has been fined £300,000 after a gas safety engineer plunged down a concrete staircase in a horror fall which left him with devastating injuries…
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AI-powered cyberattacks target hotel guests worldwide
Cybersecurity company Kaspersky has discovered a wave of artificial intelligence-powered cyberattacks targeting hotel guests, putting payment and personal data at risk.
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Hotel pricing in 2025: Key takeaways for hoteliers from H1 to H2
Economic uncertainty and shifting traveler habits reshaped hotel rates in early 2025. While most regions felt the pressure, a few notable markets managed to defy the trend.
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Branding, online travel agencies choke hotel profits
For decades, investors believed that strong branding, a strategic location and high occupancy were enough to ensure success in the hospitality business
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OTAs Undercut Hotel Direct Rates in 75% of Searches
Biannual World Parity Monitor reveals the scale of price pressure on hotel direct channels — and where hotels still hold the advantage
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The Hotel Industry's Bold Play: When Your Biggest Partner Becomes Your Target
Across Europe, we're witnessing an unprecedented wave of collective legal action as hotel associations in more than 25 countries have joined forces to sue Booking, seeking billions in damages for commissions paid between 2004 and 2024…
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KSL Capital and Rodina acquire $2bn hotel assets
A resort real estate investment partnership between KSL Capital Partners and Rodina is acquiring a $2bn (€1.7bn) property portfolio from Hyatt Hotels.
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Three Critical Clauses Hotel Owners Overlook in Their Management Agreements
As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time…
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How to Build a Smarter Comp Set in 3 Simple Steps
If your hotel is still using an outdated Comp Set—or worse, none at all—you’re flying blind. The right Comp Set is more than just a list of nearby hotels. It’s a strategic tool that helps you maximize revenue, control costs, and stay ahead of the…
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Greece Backs Europe-Wide Hotel Class Action Against Booking.com
Booking.com’s infringement of EU competition law through price parity clauses has triggered a collective compensation claim by hotels across Europe.
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KSL takes control of luxury Soneva brand
After an initial investment in 2019, the PE firms exercised its right to convert securities to take the majority interest.
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How GDS Commission Shares Impact Global Hotel and Agency Revenue
Part one of this two-part series explores the global landscape for GDS commission shares, which represent tens of millions of dollars in revenue for travel management companies and agencies. A better understanding of gaps by region, country, and…
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