Harrison creative director of branding Claire Barnard explores why storytelling, flattering lighting, and intuitive wayfinding in the loo are critical to creating a cohesive guest experience.
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Financial Controls - Three Things at Breakfast
Ask most owners where their breakfast food cost problem lives and they will point at the kitchen, the supplier, or the person setting up the buffet at five in the morning. In my experience, they are almost always pointing in the wrong direction…
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Direct Booking Hotels: Why Market Share Battles Mask Economic Wins
After a decade-long campaign for direct bookings, major hotel chains have secured better economics and lower commissions despite OTAs maintaining market dominance in 2026.
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Patience or pretending? Financial stress tests hotel owners’ ability to hold
Kenny Rogers never sang about debt yields or PIPs, yet he still managed to offer some of the best investment advice in the industry: «You've got to know when to hold 'em, Know when to fold 'em, Know when to walk away, And know when to run»…
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AI hiring is here. It’s making companies — and job seekers — miserable
As America’s labor market slows, AI-led interviews and auto-generated cover letters are dramatically changing the process of getting a job. And maybe not for the better.
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When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
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Internships, mentors and operational experience – the best ways of retaining hospitality talent
Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
When Q4 hits, hotel marketers and sales teams everywhere brace themselves for what can only be described as the “Game of Thrones” of the hospitality world: Budget Season…
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'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
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Meet Martin Brudnizki, the Most Sought-After Man in Luxury Hospitality
Martin Brudnizki is the gilt-edged interior architect making playgrounds for the super rich. As he unveils his latest project in Hong Kong, Prestige meets the most in-demand name in luxury hospitality…
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How independent hotels can stay visible in the AI era of distribution
Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, shares some advice for independent hoteliers on how to remain competitive and visible.
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The hospitality industry has long been powered by women but it wasn’t until the mid-1990s, when Singaporean hotelier Cristina Ong founded Como Hotels and Resorts that female founders started to attract the spotlight. Women like Rosewood’s Sonia…
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Sarovar Hotels bets big on highway properties; 80 projects in pipeline
Sarovar Hotels is expanding its focus to highway hotels and resorts near major cities, capitalizing on India's growing road network. With 80 projects in the pipeline, the company aims to surpass 150 hotels by 2025, adding 15-20 annually…
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Hotel-Condominium Governance Litigation - Could IconBrickell Go National?
In 2020, the Florida Third District Court of Appeal issued the IconBrickell decision that has had a profound effect on the way practitioners and developers think about the legal landscape of mixed-use properties throughout the state of Florida…
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MGM Resorts’ cyberattack headache continues as regulators launch investigations
The company said it could face fines in connection with regulatory inquiries stemming from the social engineering attack.
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In hotel franchise fight, both sides warn of impact on World Cup readiness
Debate about how prepared New Jersey is for the 2026 World Cup final has focused on the beleaguered NJ Transit and MetLife Stadium in East Rutherford, where the match will take place…
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Spanish watchdog hits Booking with record fine of €490 million
Spanish competition watchdog CNMC plans to issue a record fine of €490 million to Dutch holiday rental website Booking following reports of false competition from two Spanish hotel owners’ organisations, Spanish and Dutch media reported on Friday…
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Attorney General Phil Weiser today announced a settlement agreement with Marriott International, Inc. that will make it easier for consumers to find the actual price of a room if they choose to book with the hotel chain…
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