The forgotten guest: The middle-market traveller left behind
The hotel industry's focus on luxury has left the middle-market traveller with fewer choices at a time when value has never mattered more.
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Why Hotel Tech Companies Need to Spend More Time at Investment Conferences
There’s a famous quote often attributed to Henry Ford: “If I had asked people what they wanted, they would have said faster horses.” Whether he actually said it is almost beside the point. Customers are remarkably good at identifying today’s pain…
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Cruise ships are much less taxed than hotels
Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
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At the start of the summer season, Meliá CEO Gabriel Escarrer speaks to SUR about the outlook for tourism, Spain's growing appeal as a safe haven amid global geopolitical tensions and the challenges facing the economy…
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Business travellers adapt in the face of soaring hotel rates, according to HotelHub Q1 data
HotelHub, the leading hotel booking technology provider for travel management companies, has released its Q1 2026 edition of the HotelHub Index, revealing significant hotel rate inflation in the first three months of the year…
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Starwood faces default on $265M hotel portfolio loan
Barry Sternlicht’s Starwood Capital Group is staring down the barrel of another major commercial real estate default.
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Airport hotels retain pricing power as hotel market volatility diverges in 2026
Airport hotels are sustaining strong rates across major hubs, supported by limited supply and disruption-driven demand.
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EU hotels, brands must verify eco claims by 27/09/26
The European Union is enforcing stricter rules on environmental marketing with the Empowering Consumers for the Green Transition Directive (EU 2024/825).
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From Hyatt to Holiday Inn, America’s free hotel breakfast is facing a K-shaped economic threat
At some point in the 1980s and 90s, the free hot breakfast became a staple of the hospitality industry. At many a Holiday Inn or Hampton Inn, the lobby at 8 a.m…
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Lessons in seasonality from a hotel made of ice
For most hoteliers, seasonality means fluctuating demand and shifting rates. For Arctic SnowHotel & Glass Igloos in Finnish Lapland, seasonality defines the business…
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Where ski butlers unclip your boots: Is this Europe's poshest ski hotel?
Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
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Istanbul tourist deaths prompt major investigation into food and hotel safety
Turkish authorities have launched a wide-ranging investigation into the deaths of a German tourist mother and her two children in Istanbul, after the family fell ill during their visit and later died from suspected poisoning…
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Chinese woman pays 280 times room rate after flooding hotel over denied cancellation request
A Chinese woman who flooded her hotel room in anger after her cancellation request was refused eventually paid almost 280 times the original room rate.
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Refining assets, cutting costs: How China’s hotel industry seeks value growth
Cushman & Wakefield has released its 2025 China Hotel Industry Market Investment and Value Insights report.
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A robe one night and a bunk the next taught me this: luxury smooths the edges, hostels widen the circle—and the best life uses both. I booked them 24 hours apart by accident—and then decided to make it a tiny social experiment…
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Why so many hotel owners are making the switch to third-party managers
A growing number of hotel companies are shifting day-to-day management activities from hotel brand managers to third-party management companies.
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Tata backs Indian Hotels growth
Tata Sons, the holding company of the Tata group, where Indian Hotels is the group's key tourism business, is to launch a new hotel investment platform
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Hospitality CEOs on the future of travel in 2030
Each year, CEOs of the Global Hotel Alliance’s 45 member brands are invited to gather at a standout property within the group’s portfolio for a week-long summit of strategy sharing, future-gazing, and relationship-building, punctuated by fine dining…
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