Actor turned Old Course Hotel doorman turns to modelling after decade of St Andrews selfies
Gordon Dryburgh appeared in films including Police Academy 4 before posing for thousands of photos in his kilt at the world-famous hotel.
read more
By tag
Select Tags:
This as-told-to essay is based on a conversation with Tan Hong Kai, senior butler for Marina Bay Sands Hotel. It has been edited for length and clarity.
read more
Hotel strike that shook SF’s tourist industry is one step closer to ending
Just days after striking Marriott hotel workers reached a tentative agreement with their employer, Hyatt workers have done the same.
read more
Striking SF hotel workers reach tentative deal with Marriott, others remain on picket line
A nearly three-month-long hotel workers strike in San Francisco is almost over for thousands of employees, but the fight will continue for others.
read more
Federal Govt invests $10m in recruitment & training platform available to hospitality sector
A new $10 million careers and training platform targeting three industries including hospitality has been unveiled by Australia's Minister for Trade and Tourism Don Farrell and Accommodation Australia…
read more
The world’s coolest hotel jobs
Hotels are stacking their teams with unexpected experts that bring each property’s unique identity to life. 50 Best rounds up the most out-there roles, each helping redefine what true hospitality can be…
read more
Travel agent’s chatty AI call-handlers take off
Recordings of eight million conversations helped create robot staff who don’t need sleep — including Donnie, who recommends a ‘beautiful’ stay in Washington DC
read more
Hotel F&B driving labor cost growth in 2024
In the U.S., it costs about $9 more to staff a hotel room than in 2023.
read more
Gregg Wallace's MasterChef role eyed up by 'godfather of hospitality' after controversy
As Gregg Wallace continues to distance himself from allegations of inappropriate sexual behaviour, a restaurateur has reportedly put himself forward to take over his MasterChef role.
read more
Prioritizing Hospitality Workers' Mental Health This Holiday Season And Beyond
The majority of hospitality workers believe there is a stigma around mental health across the industry. But self-care and therapy isn’t enough to solve the issue when 51% of hospitality workers say their job is stress-inducing most or all of the…
read more
How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
read more
Game On: The Rise of Competitive Socialising in Hospitality
In the bustling world of hospitality, trends come and go. But one recent development stands out for its unique blend of entertainment, interaction, and social engagement: competitive socialising.
read more
Debate rages over freelance worker status in France's hospitality sector
The growth of internet-based platforms arranging jobs for auto-entrepreneurs in hotels, restaurants and the medical sector has thrown up questions over their employment status.
read more
How to transform the image of the hospitality industry
The hospitality industry has faced two big workforce challenges since the start of the pandemic. The first has been one around costs with inflation driving wages up, putting a strain on the bottom line. The second has been less talked about and is…
read more
Solving staff shortages in a disruptive future
If you visit a hotel owned by Germany’s Aroundtown in the not-too-distant future, you might find the check-in experience managed by a hologram. Real estate investor Aroundtown, which holds around 80 hotels in its diverse, pan-European portfolio –…
read more
Miami hotel to pay $100,000 settlement after firing worker 4 days after stillbirth
A hotel based in Fort Lauderdale, Miami, has agreed to settle a lawsuit that alleged it fired an employee just days after they requested leave to recover and grieve following a stillbirth…
read more
Some US hotel workers still on strike as negotiations drag on
The US hotels workers’ union remains locked in a dispute with hotels over wages, staffing levels and other issues with seemingly no end in sight.
read more
Liam Payne's death investigation takes new turn as police demand access to hotel computers
Police are continuing to probe the Casa Sur Hotel in Buenos Aires, Argentina, where One Direction star Liam Payne tragically fell to his death aged 31 on October 16.
read more